Monday, May 21st, 2012

slide4.steve Nearshore 300x175 Blank Check or Set a Budget? How to Fund Agile Software ProjectsBy Steve Mezak

Are you interested in exploring the agile methodology for developing software at your company, but you’re worried that it feels like writing a blank check to the developer? It’s a commonly held belief among companies looking for outsourced software development that agile could potentially cost more than traditional methodologies.

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stefanini logo 300x104 Stefanini buys Uruguayan Company Top SystemsBy Filipe Pacheco

Stefanini IT Solutions, one of the biggest players in the IT and Outsourcing industry in Brazil, has just made another move towards expansion in Latin America — this time, towards the southern part of the continent. The company founded and managed by Marco Stefanini has now bought Top Systems, one of the biggest producers of core banking software in Uruguay.

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Medellin is one of those cities that you never want to leave. Blessed with mountains on all sides,  a Mediterranean climate and some of the best beef dishes anywhere in Colombia (especially when over a barbeque), Medellin is shaking loose from the shackles of its past and putting a remarkable amount of focus on global services. We spent a few days there last week – and got to know how the Paisas people see Colombia’s second biggest city evolving as a hub for innovation and global engagement.

MG 1155 2 Medellin Slideshow: A City Blooming for BPO
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Many of Medellin's schools are equipped with high-tech hardware.
2012 05 11 medellin day 2 001 2 1024x768 Medellin Slideshow: A City Blooming for BPO
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HP is projected to move into this section of "Ruta N" over the next few months.
045119 2 Medellin Slideshow: A City Blooming for BPO
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Bancolombia's headquarters on in Medellin where it employs over 10,000 workers.
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The super modern Ruta N facility is set to become a center for foreign entrepreneurs - on the left bean bag, Carolina Ardila Lopez, business development manager for Ruta N, to the right, Kirk Laughlin of NSAM.
ktaw 2 Medellin Slideshow: A City Blooming for BPO
METRO 2 Medellin Slideshow: A City Blooming for BPO
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The Medellin metro runs, north - south, through the city's valley.
juxa 1024x768 Medellin Slideshow: A City Blooming for BPO
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Yuxi Pacific is one of a group of newly landed software firms. Setting up in Medellin was a "no brainer'" for Yuxi CEO Michael Puscar.

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medellin downtown LATAM 300x198 A Traumatic Past Sets Medellin Ablaze with Global Ambitions By Kirk Laughlin

Seemingly out of nowhere, Medellin is sweeping onto Latin America outsourcing’s center stage in a dramatic flourish, winning deal after deal and – by beckoning to the world – totally reshaping what the city stands for by openly confronting the wreckage of its darkest days. Medellin’s dramatic transformation is easily one of the most captivating stories in all of Latin America IT.

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genpact logo 300x46 Genpact Learns to Adapt to Brazil by Leaning on Local ExpertiseBy Filipe Pacheco

Genpact is definitely a global leader when it comes to business process and technology management. But, in Brazil, the company`s strategy is to learn with the Brazilians how to be successful in the local market and the intentions are to start to follow a growing path from now on.  “We are a global company with local presence. In Brazil, we knew it was necessary to come up with a Brazilian team that understands the local market very well,” said Affonso Nina, Genpact`s new Brazil`s country manager. “And, with that process, we had to have in mind the word adaptation“. 

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Red tape, scalability, labor analysis, financial incentives and investment risk are among the burning issues for a Nexus panel joining together Ann Harts, Kevin Parikh and Fabrizio Opertti

 

 

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headshots Runaway Complexity of BPO Contracts Due Partly to Unrealistic Demands of Clients By Dan Berthiaume

If you are a BPO professional and have had a sneaking suspicion in the past five to 10 years that contracts are getting more complex, it’s more than a hunch. For reasons including the growing importance of IT to the BPO equation, increased sophistication of BPO buyers, and the evolution of BPO beyond a means of lowering transactional labor costs, BPO contracts are growing more and more complicated.

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18964 49v2 CafeHavana large A Heart Thumping Piece of Havana in the Heart of CartagenaBy Bertha Leal
Walking through the doors of Cafe Havana is like walking through the doors of time and stepping into the Cuba we all love and remember.

Operated by owners Mauricio Aimone and Gabriel Mas and located on the corner of Calle de la Media Luna con Calle del Guerrero, right in the heart of Cartagena, Cafe Havana is known as “La Esquina del Movimiento” which roughly translates into The Street Corner of Dancing. It doesn’t fail to do its name justice. Plastered on the walls are the photos of some of the greatest legends of the Cuban music heritage like Benny More and Antonio Machin. Take it to the dance floor and dance the night away to the beats of a live band playing anything from jazz, to rumba, to salsa and the occasional sweet bolero for …

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ernesto piedras mc3a9xico 300x291 Nearshore ICT: Regulatory Pressures Trigger Change for Mexico’s Telecoms By Luke Bujarski

 Mexico’s telecoms sector has gained a bad reputation for under investment, poor quality and high costs. Fixed line and mobile telephony rates are among the most expensive across the OECD and bandwidth is subpar compared to download speeds in other LATAM markets.  While government initiatives poised to foster competition continue to hit roadblocks, America Movil is feeling the heat and things are slowly changing. 

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Roberto Poujol, managing director at TXM Global, talks about next generation ICT solutions.

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