What Sluggishness? TCS Exec Sees Robust Nearshore Momentum
January 26th, 2012
Prakash: Customers want "mobility, big data, business intelligence."
By Robert L. Scheier
Days after Tata Consultancy Services (TCS) announced a 14 percent growth in quarter-over-quarter revenue, Ankur Prakash, Vice President and COO for TCS-Latin America talked with our affiliate Global Delivery Report about prospects for the Nearshore amid continued economic uncertainty.
Prakash, who is ranked number 15 on the Nearshore Americas Power 50 list, lauded for being “a strong supporter of Latin American services,” does not see the slowdown in demand for outsourcing that some analysts are forecasting.
¿Por qué a los negocios globales le gustan tanto establecerse en Costa Rica?
January 25th, 2012Pilar Madrigal de CINDE explica por qué la planificación a largo plazo es fundamental en la promoción de inversiones
Investment Data Reveals State of Interest in Latin America Locations
January 25th, 2012By Reshaad Durgahee
Lima, Peru: Surprisingly emerging.
In the period 2003 through 2010, Europe and Asia were the largest recipient regions of foreign investment projects in shared services and BPO activities, accounting for 46% and 29% respectively. Meanwhile, interest in Latin America has clearly been growing. The number of shared services and BPO foreign investment projects in Latin America rose year on year until 2010, when the total number of projects entering the region decreased by 15%.
Why Europe’s Debt Crisis is Stalling the Brazil Engine
January 23rd, 2012
By Tom Cleveland
Europe has dominated the financial scene for more than two years, and although policy makers have scheduled six summit meetings for 2012, many experts expect to see little more than continued bond issuance, not the structural changes that the markets believe are necessary to correct the problems at hand. More of the same is not a good recipe for a stable global recovery, especially for emerging economies like Brazil that have witnessed dramatic growth for the past decade.
‘Working in Paradise’ Contest: Give Us Your Best Shot
January 23rd, 2012
Is there something special about the view from your offices in Latin America or the Caribbean? If that’s the case, log on to our Facebook page and share your best shots. Our panel of editors and designers will be looking to find the most breathtaking image for a cash prize – and a special feature story. Check our our Facebook page for all the details. Any questions, check in with our Facebook hostess extraordinare Bertha Leal.
Latin America’s Ranking Reflects ‘Intensifying’ of IT, BPO Skills
January 20th, 2012
#55 Bogota: "Broad spectrum" of IT-BPO services.
Nearly a quarter of the locations in the new Top 100 Outsourcing Destinations rankings, by the strategic advisory firm Tholons, are in the Nearshore region. Considering the number of locations in the region, maybe mathematically that doesn’t work out to be especially remarkable. But what is notable is that most Nearshore destinations improved in the standings, and some by quite a bit, and that signifies improved capabilities and better service delivery. The word Tholons analysts use to summarize the region’s outsourcing market is “vitality.”
To Capitalize on IT Consumerization, Shore Up Your Mobility Strategy
January 19th, 2012In my previous post, I discussed how IT consumerization – the introduction of consumer devices into the workplace – is already having a significant impact on Nearshore software development as CIOs rush to capitalize on the trend. But adapting to new devices alone isn’t enough. To truly get the most out of their consumerization efforts, companies have begun to incorporate Mobile Device Management (MDM) and Mobile Application Management (MAM) into their enterprise mobility strategies.
Mobile Device Management and Mobile Application Management have emerged as real solutions for companies seeking to harness IT consumerization while keeping control over the consumer devices used in the workplace and the applications that reside on them. These solutions, which include offerings from companies like AirWatch and Sybase (Afaria), enable IT to secure employee-owned iOS or Android devices, while ensuring adherence to corporate policies and approved use of …
NEARSHORE NEXUS: Why It’s “Invitation Only”
January 19th, 2012By Kirk Laughlin
As a young media organization, we’re obviously very proud to be staging our second annual Nearshore Nexus 
conference, coming up April 19 in New York City. There are lots of exciting features around the show (great speakers, sponsors, venue, and entertainment), but what I want to share here is why we’re making it “invitation only.”
Nearshore Nexus is specifically engineered to host an audience where more than 70% of attendees will be carefully reviewed outsourcing customers – people who call the shots and sign the deals for their corporations.
US Congressional Bill Would Penalize Offshoring
January 17th, 2012
By Peter Ryan
The US Congressional initiative House Resolution 3596 (HR 3596) is the most recent effort on the part of certain US legislators to inhibit the offshore outsourcing of contact center services. However, no matter how sincere the spirit of this and other previously proposed and similarly worded resolutions, Ovum believes such a law would badly hurt outsourcers and ultimately impact the US consumer negatively. Therefore, vendors need to come out swinging against such initiatives.
Sheltered Services Offers ‘Goldilocks’ Option
January 17th, 2012By Luke Bujarski
Sheltered services is an approach that has long been standard practice in the manufacturing industry, but now it’s becoming more of an option for customers of IT and BPO services too. Because of time zone alignment, the sheltered model can be particularly effective for customers of Nearshore providers – especially for North American customers of providers based in Mexico.
