Monday, May 21st, 2012

Roberto Poujol, managing director at TXM Global, talks about next generation ICT solutions.

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rich twitter slim 300x169 From Dilma to Slim: Which Latin America Leaders Are Using Twitter and Why?

Carlos Slim has over 170,000 followers, but his twitter production surprises many.

By James Bargent

With close to 90% of Latin American internet users engaging with at least one social media platform, the region ranks second only to North America in adoption of this passing fad turned digital revolution. There are now over 118 million Facebook users and more than 55 million Tweeters in Latin America’s social network and where the internet-savvy have led, politics and business have followed.

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castro22 300x199 The Tantalizing Prospect of Cuba Getting Plugged in to Global BPO

The consensus from NSAM's readers: Wait for the Castros to move on before taking Cuba seriously.

By Jon Tonti

A mere 230 miles from Miami, Havana’s ultra-attractive geographic positioning continues to push Cuba on to the radar of ‘what ifs’ when looking at explosive possibilities in the Nearshore services sector.

But before floating into dream land – let’s review the facts: Cuba’s BPO market today is nearly non-existent and the Cuban government is not focused on jump-starting it.  Despite an intelligent workforce that is increasingly exposed to private-run business, Cuba still has a long way to go to become viable for global services. We drew upon our pool of experts and did some poking around of our own to find that Cuba lacks a BPO scene because of the Cuban government’s preference for other industries, a weak technological infrastructure, a dearth of transparency, and political and workforce uncertainty.

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Beverly Burke, Director, Information and Promotion at BELTRAIDE, talks about how Belize is making a name for itself in the Nearshore.

 

 

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A detailed look at the strategic focus of Neoris (Sponsored video)

 

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By Dan Berthiaume

When selecting a location for BPO service delivery, there are some standard metrics most BPO buyers use to determine the best location. However, “standard” does not always mean “right.” Just as in so many other areas of business, sometimes the common wisdom in the BPO realm is outdated, distorted or just plain wrong.

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Former President Alvaro Uribe’s Keynote Presentation at Nearshore Nexus 2012

 

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Patrick Cogny of Genpact explains the reason global pharmaceutical are grasping for global outsourcing partners.

 

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Nearshore 15 300x199 The Ten Best Moments of Nearshore Nexus 2012By Kirk Laughlin

More like a big bang than a quiet rumble, the Nearshore Nexus 2012 show last week seem to fall right in line with the electricity of Times Square, New York City. The conference, only in its second year of production, got off to a rousing start with the former President of Colombia Alvaro Uribe – and in the opinion of countless attendees – never seemed to lose a beat until we closed the main session and joined together for the “After Dark” reception. The day was studded with important moments – here are just a few that we wanted to make note of:

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Nearshore Nexus – the ‘home conference’ for the thriving Latin America BPO and IT industry – created a huge splash last week in New York City. Capturing the passion and energy of over 200 executive attendees, twenty sponsors and attendees from 15 countries in the region is a tall order – but our photographer managed to distill the full-day program into  this colorful pictorial.. 

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Nearshore Nexus - in its second year of operation - attracted CIOs, VPs, sourcing executives and participants from 15 countries in the Americas.
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Former Colombia President Alvaro Uribe was the 2012 VIP Keynote Speaker at Nearshore Nexus
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Former President Uribe joined CNN's Rafael Romo on stage for a captivating Q/A session.
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Atul Vashistha of NeoGroup led a panel discussion on the new dynamics of vendor management.
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Santiago Pinzon of ANDI, Monica Perez of ProExport (NYC) and Fabrizio Opertti of the InterAmerican Development Bank.
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Altia Business Park of Honduras returned for a second year as a Nexus sponsor.
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Bossa Brasil kept the event jumping until the early evening.
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Nearshore Americas video correspondent Elisa Lagos interviewed dozens of executives on site.
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Nearshore Nexus was held at the Crowne Plaza Times Square in New York City.
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Esteban Herrera of HfS Research stresses that - when you add it all up - Nearshore and India are close to cost parity.
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Tata Consultancy Services, the Diamond Sponsor of Nexus, has over 8,000 employees in Latin America.
Nearshore 461 Nearshore Nexus 12: A Historic Day Filled with Passion and Purpose
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Ci&T was one of several sponsors with operations in Brazil.
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Dan Rubinetti, of Nearshore Americas, Donald J. Edgerton CEO of Zemoga and Steve Rudderham of Capgemini

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