Thursday, May 17th, 2012

groupo assa picture 300x182 Grupo Assas Argentina Roots Expand Deeply into Brazil

Grupo Assa team members met with Nearshore Americas last year

By Filipe Pacheco

For Grupo Assa,  the old traditional (and stereotyped) rivalry between Brazil and Argentina is strictly kept to the soccer field. Grupo Assa, specializing in IT consulting and outsourcing, was created in 1992 in Argentina, but Brazil is the country that is now responsible for more than half of the company’s revenue.  The group recently announced plans for a second delivery center in Sao Paulo, scheduled to open in the second half of of this year.

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By Filipe Pacheco 

Ci&T, one of the most prominent Brazilian IT services and outsourcing companies, has always considered exporting IT products and services in a different way than many of its peers – Cesar Gon, its CEO, has made clear how important it is for the company to grow “with a different model” than that made famous by the Indian rivals. 

The same can be considered when growing in the domestic market. In line with that idea, the company has just announced a partnership with an American company, Vistex, an SAP solutions and services provider, to offer SAP products to its Brazilian clients.

“They come with their expertise in the products, especially those designed for the retailing industry, and we add our knowledge of the Brazilian market,” says Paulo Seixas, SAP business director for Ci&T.

He explains that similar products for commercial management had been developed and …

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Explore the Foods of Brazil

April 5th, 2012

Leave the diet and big breakfast back home… dive into delicious local dishes and drinks

By Marnely Rodriguez

Have another sip of caipirinha and bask in the Brazilian sun, because this is what Brazil is about: simple pleasures enjoyed in gorgeous surroundings. Brazil’s national drink, caipirihnas are made from cachaça (sugar cane rum), sugar, and lime. Sure, the traffic is intense and the heat at times unbearable, but it’s all worth it for one thing: the food. Home to the elusive white cacao, Acai berry and cashew fruit, Brazil is a culinary adventure waiting to be discovered.

An early morning walk; prepare to enjoy the sights but first head straight to a lanchonete, a typical deli/coffee shop offering traditional “cafezinho.” Brazilians take coffee seriously, so whenever you’re offered a cafezinho accept gracefully. In the family of espresso, it’s made by dissolving sugar in very hot water and stirring in …

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“Laurus International is the first call center opened by the President of the Dominican Republic and it is an honor to welcome Dr. Leonel Fernandez, to our building today” commented Rudy Ganna, President and CEO of Laurus International, when the company inaugurated its state‐of‐the‐art call center facility in downtown Santo Domingo at the end of March. “We are eager to show our facilities, which features technology, security, productivity tools and employee amenities never before implemented in the call center industry. We also want to highlight our longstanding and deep commitment to expanding trade in the DR and creating careers for Dominicans that provide the highest level of comfort and care to our employees,” concluded Ganna.

The opening of its latest facility is part of a three year expansion plan in the DR to serve its rapidly growing demand for nearshore contact center and BPO services. Laurus International was founded in 2007 …

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Young professionals explain why ethics and innovation are key motivators.

 

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By Erica Sosa

Just north of Guadalajara sits a geographic wonder that some say rivals America’s Grand Canyon: the “Barranca de Huentitán” known also as “Barranca de Oblatos-Huentitanm” a canyon up to 1,700 feet deep carved by the Río Grande de Santiago.

Home to a wide variety of vegetation, it offers magnificent views as well as a great place to exercise, although you need to watch out for some steep and rocky paths. It draws about 5,000 visitors a week who come to hike into and out of the canyon, as well as for picnics along the riverbank.

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By Mark McLoud and Jagdish Dalal (COP) 

Costa Rica 300x280 Costa Rica: A Small, But Rising Competitor in the Global IT EconomyUntil recently, the IT Services industry has been dominated mostly by large companies leveraging their presence in mass-scale geographies such as China and India and servicing equally large clients in the US and Europe.

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photo 13 Uribe and CNN: On Stage at Nearshore Nexus

In what is shaping up to be one of the more historic moments in Latin America outsourcing, Nearshore Nexus  (April 19 in New York City) will feature a dialogue between the former President of Colombia Alvaro Uribe and Senior Latin America Affairs Correspondent for CNN, Rafael Romo.

Romo will facilitate a dialogue with Uribe during the morning Keynote portion of the Nexus program. The discussion will focus on the current economic attractiveness of Latin America; an examination of the conditions necessary to drive services exports; and analysis of how to stimulate innovation and entrepreneurialism within the region.

Uribe is, without question, one of the most knowledgeable political leaders in fully grasping the wide range of economic benefits driven from business process outsourcing. In a briefing with Nearshore Americas last week, Uribe cited the work he performed in collaboration with his …

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Calderon Will Mexicos Presidential Elections Impact the Nearshore Wave?

By James Bargent

When Mexican President Felipe Calderon took office in 2006, he became leader of a nation divided by a close-run election that was tainted by allegations of widespread fraud. Six years later, and the legacy he will leave come the end of his term in December will be similarly divisive for Mexicans and foreign business interests alike.

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By Francisco Blagevitch

Francisco B The Brazilian Proposition for Service Desk and Field ServicesThe IT market in Brazil is run by more than one million professionals, accounting for $95 billion in income in 2011, which is equivalent to 4.4% of the national GDP. The scenario points to continued growth, mainly because Brazil has shown itself to be an important player in many areas worldwide. The eyes of the world have turned toward us; we live in a time of a strong and vibrant economy, with constantly increasing capacity, along with one characteristic that makes us very different from other cultures: our willingness to serve.

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