Comments for IT Outsourcing News | Nearshore Americas

Comment on The Fixed-Price Project Delusion and the Benefits of a Continuous Delivery Model by Henrique

Henrique — Thu, 17 May 2012 19:21:50 +0000

Very nice! Worthy reading.

Agile approaches also reduce the "scope" paperwork. Agile teams do not need to generate lots of documents in order to create the "ilusion" of fixed requirements (that do not exist in real real).

Comment on The Fixed-Price Project Delusion and the Benefits of a Continuous Delivery Model by Mauro Oliveira

Mauro Oliveira — Thu, 17 May 2012 18:28:39 +0000

Great Article.
Congrats!

Comment on The Fixed-Price Project Delusion and the Benefits of a Continuous Delivery Model by Janos Hovac

Janos Hovac — Thu, 17 May 2012 14:17:40 +0000

Great article!
I would mention two extra reasons, of why fixed-price projects, also lead to a bad end!

One is related to Projects over a year of duration. At some point, the business might run old, and what was a must-have 6, 7, 8 months ago, is now considered as second priority. How you re-negociate it? How you get things out of the scope, if you already committed to a contract and to an amount of money?

And two, is that I never saw a Change Request negotiation go down smoothly for both sides. Always one part will end up feeling that the deal was not good for them. And partnerships can be damaged, when the Supplier starts to throw Change-Requests bills, on the client's face.

There is no doubts, that High Performance Teams, bring way more benefits to any client-supplier relationship.

Janos Hovac

Comment on India Now Outsourcing IT Jobs to North America by Vinay Menon

Vinay Menon — Sat, 12 May 2012 02:07:18 +0000

Mind Blowing. We hardly understand the naunces attached to running an operation of this magnitude in countries like US and UK. Good strategy and all the best for the Indian IT service which is growing from strength to strength. It gives a lot motivation to small companies like us to explore bigger markets.

Comment on Teleperformance Makes Social Impact a Priority, Wins Nearshore Honors by Dan Rubinetti

Dan Rubinetti — Thu, 10 May 2012 12:44:25 +0000

Congrats to the entire Teleperformance team!!!!

Comment on How Venture Dollars Put LatAm’s IT Startups to Work by JPG

JPG — Wed, 09 May 2012 16:58:31 +0000

Brazil and Chile are the 2 main countries in the economic field in Latin America as you mention in your article. But there are other emerging economies like the Colombian economie that now with the Free Trade Agreement will give new impetus to the region. The rest of countries… just forget it. Nothing interesting to see at this time.

Comment on Trinidad Admits Past Stumbles and Tries to Gear Up for BPO by Rob_Crusoe

Rob_Crusoe — Thu, 26 Apr 2012 18:18:39 +0000

Well…based on that report, it sounds like the BPO opportunity (or any other non-energy sector) is still limited in Trinidad until the natural resources run out and they are forced to try to be competitive with the rest of the region. Unfortunately, that may create a stigma that will be difficult to overcome, and the other regional runners in the race left the starting line a long time ago. The dilemma is that the government in power now has the oil and gas, and doesn’t (really) need the diversification, and the government in power when the resources run out may still be in primary school. What the country needs is someone in power now willing to “pay it forward”.

Comment on Charges of Laziness and a Shallow Labor Pool Have People Asking: What’s the Problem with Panama? by Transactel Sup

Transactel Sup — Tue, 24 Apr 2012 01:34:34 +0000

I know this is an old article, but I just came across it. Mario Lopez is full of c—. I worked for Transactel since day 1 here in Panama, and was promoted to Team Supervisor within 3 weeks. While it’s true that the attendance and churn can be a problem, it’s not even close as the reason why Transactel closed down. The project they were handling was a USA Bank and it got bought by a bigger bank during the recession, so they were left without a client, and no where near to getting a new one. Please get the facts straight. There are many other smaller Call Centers that are doing just fine, and the big ones continue to get business and workforce regularly. Cheers!

Comment on Costa Rica: A Small, But Rising Competitor in the Global IT Economy by Web Mentor

Web Mentor — Mon, 09 Apr 2012 18:39:35 +0000

IT wise I think Costa Rica has some very good talent but unfortunately, it is mostly tapped by multion-national companies rather than national companies.

Comment on Latin America ICT: Ranking the Top Five Telecom Markets by Luis Vieira

Luis Vieira — Tue, 03 Apr 2012 00:42:09 +0000

I am sorry, but it must be a joke Brazil placing second. I haven't been to all Latin American countries, but already went to Chile, Argentina, and Colombia. In those three places, the quality of the signal is significantly better. In Brazil, it is very common that you are in a central neighborhood in big cities like Porto Alegre, Curitiba, or Florianópolis and your phone is not your working – no signal, poor infrastructure. In Colombia or Argentina, it works in the middle of nowhere….