Thursday, May 17th, 2012

Hildebrando, one of the largest Mexican software developers, has launched its South American operations in Bogota, Colombia. Software development will be conducted out of a new facility constructed by TelMex in the exclusive Parque 93 District, known for its sumptuous restaurants, quiet residential areas, and a beautiful park.

Although Hildebrando’s client base includes IBM, New York Life, Microsoft, and Banorte, initially the Colombia operation will be focused on one client. “We are expanding the model that works for Mexico: TelMex and Hildebrando,” said Country Manager Rafael Lopez Escalera. Ramping up with a relatively small staff recruited from Colombia, Hildebrando plans to hire at least 400 Colombian technicians by the end of 2013. Humberto Sánchez Sandoval, VP Negocios, told Nearshore Americas. “We will be selling our services in the industries with success stories: Banking, insurance, trading, telcos, government.”

Hildebrando will …

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Jonathan Tarud 300x221 Colombia IT: Our Top 4 Picks in a Sector thats Starting to Come Alive

Koombea founder Jonathan Tarud helps create a new image for Colombia

By Patrick Haller

While the world may be waking up to Colombia’s commercial dynamism, the country itself seems to finally be coming to grips with its potential as a source for IT innovation. From Barranquilla to Medellin to Bogota, there are increasing expectations that Colombia is fertile ground for startups – especially in software product development. The government is poised to ease restrictions on software products and trade groups are focused on raising quality standards in an overriding effort to put Colombia on the map as a credible tech player. [Our top four picks among the new generation of Colombia IT innovators appears below.]

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bogota ANDI Santiago A Reputational Rebound: See Colombia First Hand Before Judging From Afar

By Dennis Barker

Santiago Pinzón Galán would like to invite you to visit Colombia. And if you are someone who is afraid of visiting Colombia, he would like to invite you in particular.

Pinzón is executive director of ANDI, the Asociación Nacional de Empresarios de Colombia, a national business association that works to “expand and promote economic, social and political principles within a free enterprise system.

From a Nearshore perspective, part of ANDI’s role is to represent member firms before international companies and prospective clients. It’s the oldest business association in the country, and it represents 1,500 companies, or “thirty percent of the nation’s GDP,” Pinzón says.

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DJ Edgerton, co-founder and CEO of Zemoga, talks about the innovative fire coming out of Bogota.


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logo cvg.convergys1 Exclusive: Can it Get Any Hotter in Colombia? Convergys Commits to BogotaNearshore Americas has learned that global contact center giant Convergys, which serves half of the Fortune 50, is setting up a BPO  service center  in Bogota after receiving clearance to operate in a new free trade zone in the northern part of Bogota.

As many as 2,500 seats will occupied at the center within three years, according to two reliable sources. The center, which should be operational in June, will also offer financial back-office support services.

Colombia is without question one of the hottest outsourcing destinations in Latin America, and its transformation has been one of the biggest stories to hit the headlines in the Nearshore community in the last several months.

Convergys spokesperson John Pratt declined to comment late today on our report.

“This does not come as a surprise, really,” says lead BPO and call center analyst Peter Ryan, of DataMonitor, commenting on the development. “There is a lot of capacity in Colombia and the country has the potential to become the next big thing in South America,” said Ryan, comparing its rise to Chile and Argentina, which have become globally recognized outsourcing centers.

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