Exclusive: Inside the Mexico Operations of TCS
May 11th, 2010
Mexico President Felipe Calderón was on hand during the TCS Guadalajara facility opening in 2007.
Nearshore Americas’ Founder and Editorial Director Kirk Laughlin was recently invited to visit the Guadalajara delivery center for TCS (Tata Consultancy Services) where he met with key leaders to get an inside view on how one of the world’s largest global sourcing players views Mexico as a part of its global delivery vision.
Hear what Kirk learns on the ground in Guadalajara.
Exclusive: High Level TCS Exec Sees Bold Nearshore Moves in 2010 and Why “Acquisitions are Difficult”
December 16th, 2009By Kirk Laughlin, NSAmericas Editorial Director
“LATAM will continue to be our flagship for global delivery and you will probably see more locations in LATAM,” says top TCS exec Gabriel Rozman
When Tata Consultancy Services (TCS) came knocking on the door of the Latin American market eight years ago, the India-based global services player needed a local chief who not only knew the Latin American IT and software markets intimately but also had harder-to-find characteristics: boldness of vision and straight-forward honesty. They found the perfect match when they met Gabriel Rozman, a Uruguay native with over 30 years in global consulting with Ernst and Young, and someone who wasn’t afraid to be candid from the start.
“When TCS came to me it was clear they had a passion for this industry and a passion for global business. They also understood my passion,” said Rozman, who I met with during a recent visit to Boston where he was doing some philanthropic activities. “I definitely was not flashy. It was more than just process and evaluation, they (top TCS management) look to trust people and in our case the chemistry was good,” said Rozman, who went from the role of president of TCS Iberoamerica two years ago to Executive Vice President for Emerging Markets, reporting directly into TCS Chief Executive Officer N. Chandrasekaran.
“Chandra”, as he is called, has made LATAM growth one of his biggest priorities to fuel the global reach of TCS, which rakes in about $6 billion annually. Company leaders have said that Latin Americans operations (located in Brazil, Uruguay, Argentina, Mexico, Chile and Ecuador) generate about $300 million in annual revenue. Over 7,000 workers are employed in these locations, and only 2% of the workforce is of Indian origin.
The Latinization of TCS: Five Nearshore Growth Strategies for 2010
October 16th, 2009[Editors Note: Read the Full Post to See our Top 5 TCS Growth Strategies]
Newly appointed TCS Chief Executive N. Chandrasekaran knows his way around South America.
Moves by Tata Consultancy Services (TCS) to make Latin America a big part of its future reflects a carefully constructed strategy that is going to be felt in a variety of ways across the Americas in the next few years.
Frankly, LatAm affords TCS what it can’t find at home in India – a business consultant population equipped with an obligatory cultural saviness that plays well with US customers, accomodating time zones, growing prominence as a services player that in South America enables TCS to go toe-to-toe with Accenture and IBM, and a shrewd and well-connected executive leadership team that have skillfully helped TCS become a regional powerhouse.
“More and more customers prefer to have dual strategy and they are looking at India plus one more geographical presence” – Gabriel Rozman, EVP Emerging Markets at TCS
In the course of the last seven years, TCS Iberoamerica has gone from running a tiny 15-person office in Uruguay to now employing over 6,000 consultants and establishing global delivery centers in four countries. The driving force behind TCS’s success in LatAm is undoubtedly Gabriel Rozman, EVP Emerging Markets at TCS, a native of Uruguay who has literally opened the door to Latam, through which others like Wipro, Cognizant and Infosys have now traversed.
