The question of the ‘greater good’ has no place in the eyes of some who grab talent how ever possible.
By Tarun George
Last year when the US Department of Justice brought to light anti-poaching agreements between tech giants Apple, Google, Adobe, Intel and others, it seemed like the first time this issue was seriously considered in the tech industry. But the fact is that poaching or ‘employee raiding’ has been a prevalent practice for some time now, and can have disastrous consequences on a company’s growth.
Especially for certain Latin American markets whose economies have grown rapidly, but whose labor pools have not kept up, poaching is a volatile issue, leading to some firms thinking of pulling out and moving to less competitive locations. Will Latin America see the same attrition problems that India now faces?
Exclusive: Genpact Expands in Guatemala City
July 19th, 2010Brazil and Colombia Also On Genpact’s Radar
Confident that the right kind of finance and accounting talent can be found to support its growth, Genpact is pushing forward with plans to expand its operations in Guatemala City. The company currently employs about 1,000 people but that number will likely climb dramatically with the expansion.
The Guatemala Story: Will Big Tech and ITO Define the Next Wave?
April 29th, 2009During last week’s IAOP Central America conference, I had the unique pleasure to spend some time with Ingrid Jacobs, a high energy and enthusiastic champion of near shore outsourcing in Guatemala. She is a senior advisor in the government-supported Invest in Guatemala agency.

Ingrid Jacobs is a senior advisor at Invest in Guatemala
Ingrid played a major role in driving the success of the conference – pulling together logistics, orchestrating sponsors and driving registration – all in a span of about six weeks.
Ingrid reports that:
The number of BPO employee in Guatemala has roughly doubled in the last 6 months, rising to 12,000 FTEs.
The government is increasingly focused on bi-lingual education, both in near term and long term.
Attracting firms seeking support for ITO functions is becoming a major initiative for …








