Guatemala Gets Serious about Free Trade Zones to Boost Investment
August 23rd, 2010Automated Translation from Spanish
Rep. Mariano Rayo anticipated that the Free Zones Act could be approved later this year.
The zones represent investments in the country, employment generation and value added to exporters. However, the country could lose these benefits by having an old law that regulates this activity, for which various sectors are urging the adoption of the initiative is in the Congress.
The 3858 bill, Free Zones Act, which seeks to amend the Decree 29-89, Law on the Promotion and Development of Export and Maquila activity, received a favorable opinion of the Committee on Economy and Foreign Trade of the Legislature in 2008, but since that time has not fully discussed.
This initiative aims to create conditions for promoting investment. “As a business we have participated with other organizations in the dialogue table in Congress, for presenting this proposal is innovative and futuristic,” said the director of the Competitiveness of …
Exclusive: Where is ACS Going Next?
August 9th, 2010By Kirk Laughlin
Mike Wooden at ACS: Clients are pulling back from offshore
Multinational call center and CRM players like Teleperformance, Convergys and Stream Global Services aren’t the only major league operators looking to expand their presence in the Nearshore region.
Embolden by the deep pockets of its new parent Xerox, ACS rates high on our list of companies prime to leverage the robust interest many clients have to locate customer service operations in Latin America. Mike Wooden, senior vice president, market development, Business Process Services gave us some of his thoughts in this interview.
Exclusive: Genpact Expands in Guatemala City
July 19th, 2010Brazil and Colombia Also On Genpact’s Radar
Confident that the right kind of finance and accounting talent can be found to support its growth, Genpact is pushing forward with plans to expand its operations in Guatemala City. The company currently employs about 1,000 people but that number will likely climb dramatically with the expansion.
Building a Better Plan to Sustain Nearshoring
July 15th, 2010
"Nearshore destinations must ensure they have a steady supply of human resources to meet demand" Capgemini's Steve Rudderham
By Steve Rudderham
Nearshoring is gaining more interest and higher levels of global respectability among companies looking for long-term sustainable benefits, as they strive to remain competitive in an increasingly crowded global business environment.Offshoring is no longer the only option for companies seeking a highly skilled workforce, with a cost advantage.
Indeed, Gartner finds that interest in Latin America as an outsourcing destination has increased dramatically over the past years, making it the second most-popular region after South Asia. One of the biggest questions facing the Nearshoring community is: What can we do – together – to sustain the momentum?
What Are Guatemala and Honduras Doing to Generate Labor Supply?
June 30th, 2010
By Tarun George
It’s on the minds of virtually every buyer who has long-term visions of outsourcing to Latin America – will there be enough qualified people to go around? This is acutely true when we consider the contact center industry, for which it takes years to build English competency.
Two rising powers in Central America outsourcing – Guatemala and Honduras – are faced with exactly that scenario. As more providers arrive, pressure for qualified and bilingual workers is increasing. Which begs the question: What is being done to anticipate that demand, and will it be enough? Get the answers here.
Servicing Coca Cola Enterprises and International Paper
June 25th, 2010Capgemini’s Robbie Brillhart identifies the most important components of service delivery – for some of the biggest brands in the Americas.
When Free Market Ideals Transform Latin America Nations
May 27th, 2010“Ideas have consequences” says Giancarlo Ibárgüen, Executive President of Francisco Marroquín University, who sat down with us to talk about the necessary ingredients to stimulate free market competition – especially in Latin America.
Guatemala Has a Good Answer When Stability Questions Arise
May 18th, 2010Judge Guatemala by what you see walking down the street, says Rolando Yon, CFO at Capgemini Guatemala.
Carlos Amador, president of AgExport in Guatemala, talks candidly about how the country needs to cultivate the right environment for the outsourcing sector to maintain its blistering growth.
Argentina, Guatemala and Nicaragua Show Up as Top “Undiscovered” Sourcing Destinations
April 20th, 2010First of all, let’s be clear: India will remain part of your outsourcing strategy and that is despite increasing complaints about rising costs and diminishing work quality, said Stephanie Moore, former Forrester Outsourcing analyst and chief strategist for UST Global, a global IT outsourcer. The reason? No other nation has the massive skilled labor availability that India has and that is that. But the hunt is on for alternative sites and every outsourcer is trolling for new destinations. The surprise is there are so many new to the game. Where to go beyond India, China, the Philippines, and Brazil ― the obvious ABI locales? There are plenty of choices.
Kenya – “A location with outstanding promise,” said Rahul Singh, a principal of outsourcing advisory firm Pace Harmon. Three new fiber optic cables have gone into Kenya in the past year and, suddenly, …
