Why Brazil’s ‘Jeito’ has Value in the Workplace
December 20th, 2011Hire people with big ideas and awareness of the world today, says Patricia Florissi, CTO of EMC’s Software Resource Group
Hiring A Country Manager: Our Expert Panel Reveals How to Find the Perfect Candidate
July 11th, 2011
Human capital pros at Dell, Stream, StarTek and Matryzel point to cultural savviness, independence and team-building skills as essential
By Dennis Barker
Searching for the ideal country manager is the kind of thing that can keep you awake at night. And it should. That person is going to be responsible for making sure your company’s mission is being actively pursued and accomplished. He or she has to be able to manage operations, staff members, sales/marketing efforts, government agencies, and customers. And be a collection of talents in one: business person, strategist, negotiator, promoter, diplomat, acrobat.
Baradello: "The Cloud and Nearshore go hand in hand"
By Patrick Haller
You can count on one hand the number of professors across the Americas that are teaching the subject of Nearshore Outsourcing at the university graduate level. One of those people is Carlos Baradello, Associate Dean at the School of Business and Management, University of San Francisco,whose mix of corporate, engineering and academic experience puts him at the center of some of the most important discussions focused on the future of the Nearshore ‘movement.” With deep business and academic connections in tech hubs like Cordoba, Argentina; Guadalajara, Mexico and Silicon Valley, Baradello has a unique perspective on the market – and usually he doesn’t hold back from sharing his views.
Latin America should take advantage of its rich cultural variety
By Maryori Vivas
Latin America has become a protagonist in the new world scenario. The economics of the region and its undeniable potential, among other factors, make it quite attractive for investment and business. Latin American leaders are working hard in order to get important foreign investment, with the hope that development will transform society. Governments are committed to providing a legal framework to facilitate that investment, and are working on long-term regulations in order to guarantee results for investors.
We’re gliding through the Globant facility in the heart of downtown Buenos Aires, and our guide is the t-shirt clad CTO and co-founder of Globant: Guibert Englebienne. First stop – the new executive leadership work space where all top five executives of Globant will work together in the same area. No doors, no walls – just open collaboration space and a nice view of the river.
Just How Serious is Brazil’s IT Labor Shortage?
April 5th, 2011
Too much of a good thing? Gartner’s Dreyfuss on the impact of the Brazil boom on labor
By Tarun George
Whenever Brazil markets itself to US buyers, the argument is that with such a large labor pool, there is greater potential for scalability than in other LatAm countries.
However, the largest Brazilian cities are beginning to see shortages of technically skilled workers for the ITO industry. With both the sourcing industry and the overall economy growing at unprecedented rates, is Brazil becoming a bubble ready to burst?
Lack of US Tech Jobs Not Due to Falling Demand, but Gaps in High-End Skills
December 16th, 2010Lean, agile, open source – you name it – Latin America, India and China are starting to deliver, while the US falls behind.
By Tarun George
The biggest after-effect of the economic recession in the US is fear of job loss. Tech jobs in this case. That fear has manifested itself through everything from politicians talking tough on outsourcing, to anti-immigrant sentiments, to the new visa restrictions on foreign workers. But evidence now suggests that one of the reasons high-end tech jobs are moving offshore is really the lack of high-end skills to match those jobs.
We spoke with Jerry Luftman, Executive Director and Professor at the Stevens Institute of Technology; and Alok Aggarwal, Chairman and Co-founder of analytics firm Evalueserve, to find out more and why fueling innovation remains the most promising pathway for the U.S. tech community.
Ranking the Six Leading IT Cities for Skilled Human Capital – Monterrey Rates Number One
May 12th, 2010By Tarun George
As Latin America moves away from call center work into higher-end value added services, it’s increasingly difficult to train workers for complex IT positions. Buy-side companies prefer instead to go where the most talent is, and LATAM governments are catching on. With each country promoting itself as having the most qualified labor pool, it’s often hard to know before you get on the ground which locations can meet your skilled labor needs, and which ones simply won’t pan out. We at Nearshore Americas decided to make things clearer by publishing our own ranking of the top Latin American cities for technical training and most available IT workforce.
The pursuit of human capital is driving a dramatic shift in the global outsourcing industry. According to report released today from AT Kearney, the top outsourcing destinations (India, China and Malaysia) are losing ground as the flow of deals spreads more widely across the globe. 
As we continue to chronicle on this website, one of the key beneficiaries of this trend are Latin American and Caribbean nations who have made the necessary investments in telecom infrastructure, jobs and educational training and tax incentives to attract services contracts. As advocates of nearshore outsourcing, we were especially pleased to see that AT Kearney singled out several nearshore nations as being outstanding performers in global services:
Countries in Latin America and the Caribbean continue to capitalize on their proximity to the United States as nearshore destinations. Chile placed highest among countries from the region, ranking 8th …
We continue to get significant interest in our coverage of the ACS acquisition of E-Services, based in Jamaica and St. Lucia. As follow up, I wanted to post a link to the transcript of yesterday’s ACS analyst meeting which included discussion of the E-Services acquisition.
Human capital is seen as an asset in the Caribbean
Tom Burlin, Chief Operating Officer at ACS, explains on the call: “The acquisition provides us with potential for incremental BPO crossselling opportunities…We believe this acquisition will be a really nice addition to ACS and helps expand our global production model.” For the full transcript click here.
The deal – which was reportedly years in the making – continues to be a promising indication of ACS belief in the human capital potential in the Caribbean …
