Opinions Differ on Threat of “Excessive” IT Outsourcing
August 31st, 2011
Some experts argue that offshoring has gotten “out of control”
By Dan Berthiaume
Depending on who you listen to, US companies are either already jeopardizing their long-term ability to innovate and compete due to excessive IT outsourcing, or are not even close to maximizing the potential benefits IT outsourcing has to offer.
Q/A: Argentina Tech’s Biggest Believer
August 8th, 2011
Kolodziej: "Most people involved in tech are fully fluent in English"
By Patrick Haller
Argentina’s tech sector is thriving, despite a less than stellar level of public sector stimulus. One of the most dynamic and tireless believers in Argentina’s potential is Vanessa Kolodziej – CEO of BA Accelerator, and a co-founder of the popular startup advocacy group, Palermo Valley. We caught up with Kolodziej to find out what’s really behind Argentina’s emergence.
Former Harris Interactive CIO Talks About His Entry into Nearshoring
August 3rd, 2011Enzo Micali (who recently left Harris Interactive) explains what has drawn him to Latin America
As companies across industries continue to engage Nearshore providers for mobile app development, one thing is becoming increasingly clear: the line between great mobile apps and bad ones is becoming easier to see.
Reeling under debt and other macro concerns, the world economy is going through turbulent times. However, this is something to cheer up the Indian IT industry. In an interview to CNBC-TV18, Vineet Nayar, Vice Chairman and CEO of HCL Technologies said that bad macro-economic condition in developed world is good for the Indian IT industry.
Confident to stay afloat in a tumbling economy, HCL Technologies is seeing robust demand the US and Europe. Nayar reasoned that the customers have realised that economy will remain weak and in such a condition outsourcing goes up. He said that local vendors have lost market share to global players and this will see churn of deals within existing vendors.
Going ahead, the company is aiming to hike market share with investments and innovation, without sacrificing margins.
Below is the verbatim transcript of his interview with Udayan Mukherjee of CNBC-TV18.
Q: How is the demand backdrop …
KOLKATA, India — The Central American republic of El Salvador is keen on trade and investments from India and stronger bilateral relations between the two countries.
Speaking at an interactive session fielded by the Indian Chamber of Commerce in Kolkata on Wednesday, the ambassador of El Salvador to India, Dr Ruben Ignacio Zamora Rivas said that the nation can open up the vast markets in Guatemela, Nicaragua, Costa Rica and Panama, besides being an ideal hub for access to the US and European markets.
Dr Rivas said that currently India exports pharmateuticals, fabrics, textiles, electrical goods and auto parts to El Salvador, but there is ample scope for trade in the areas of IT, agro-chemicals, BPOs and medical services from India. He said advanced countries of the world have realized that the future of global trade and commerce lies in China and India, and given proper importance, …
IT Consultancy Neoris Grows in Brazil, Colombia, IDC Study Says
June 22nd, 2011MIAMI — Neoris announced today that IDC has ranked the company among Latin America’s top IT consultancies based on aggregate revenue, growth and market share for 2010, led by a strong showing in Colombia and Brazil. According to IDC’s Latin America Semiannual IT Services Tracker 2010, Neoris retained the number two spot for the sixth year in a row in IT Consulting, outperforming more than 150 other IDC-ranked companies and improving on its ranking in several countries in the region.
IDC’s Latin America Semiannual IT Services Tracker 2010 provides vendors with complete market statistics, trends, and forecasts covering 12 services markets. IDC examines and analyzes the top 154 service providers’ performance in revenue, growth, and market share in Latin America.
Neoris is ranked the largest IT Consulting and Systems Integration firm in Mexico, one of Latin America’s biggest markets, for the seventh year in a row. In Colombia, …
Unosquare LLC, an IT outsourcing service provider with operations in Guadalajara, Mexico, San Pedro Sula, Honduras, and Portland, Oregon, recently announced the completion and publication of a new eBook entitled, “Nearshoring to Latin America: An Executive Guide to Outsourcing IT Services”.
The book was written by Unosquare’s CEO and co-Founder, Mike Barrett. At the time of this release the book is only available for $2.99 on Amazon.com for the Kindle. Barrett is a published author, having written dozens of magazine articles and two other books, one a narrative non-fiction book called “Life Attempt” and book called “The Danger Habit” published and released in 2007 by Random House. “So far, I think this is the only formally published book on the subject of IT outsourcing to Latin America,” Barrett said.
Initially started three years ago as a white paper, the content grew over time and evolved with enough material …
The Nuclear Regulatory Commission has awarded Dell’s wholly-owned subsidiary, Perot Systems Government Services, a $252 million, six-year contract to operate and maintain an agency-wide IT infrastructure with IT services, hardware, software and enterprise products.
Core services will include program management, Blackberry support services, email and messaging, file and print, personal computing, software license management, network management, remote access, integration and high performance computing.
Richard Pineda, vice president of Dell Services Federal Government, said, “Dell Services greatly appreciates the opportunity to assist the Nuclear Regulatory Commission with standing up a centralized and efficient IT infrastructure in addition to the accompanying support services. We are looking forward to building a strong relationship with the NRC and providing the highest quality of IT outsourcing support to assist them in efficiently carrying out their important mission.”
Region’s Evolution Beats Skepticism
June 13th, 2011
By Eric Hochstein
A few years ago, when I heard people talking about Latin America as an emerging location for call centers and outsourcing delivery operations for companies in the United States, I was extremely skeptical.
At that time, I was working for a Canadian provincial government trying to attract investment to Canada. Central and South American alternatives were rarely considered by companies considering Canada. Sure, the exchange rate between the U.S. and Canada favored the U.S. then (now, the dollars are at par), and there were major concerns about the quality and capabilities of Latin American workforces.
I believed that Latin America had great potential for Spanish-speaking contact centers, perhaps to respond to the expanding needs of the U.S. Hispanic market, but I doubted there was enough bilingual and English-language talent to meet the needs for those types of agents …
