Scicom Americas selects Sipera UC Gear
September 21st, 2009NSAM STAFF REPORT
Looking to provide SIP trunk termination and security solutions for its distributed call center services, Scicom Americas has selected Sipera’s UC security appliance solution. Already, Avaya has supplied flexible VoIP and Unified Communications technologies to Scicom.
Since Scicom Americas deals in distributed call center services, it is imperative for the company to meet the stringent security requirements set by various governments and clients. The company has global expertise in customer contact management and offers support in more than 40 languages. With its agreement with Sipera, Scicom will now have complete security and SIP trunk termination for the distributed call centers.
The UC security appliance solution offered by Sipera provides benefits such as eliminating network redundancies, improving disaster recovery, and reducing carbon footprint. Scicom can also look to improve its customer relationship with the products from Sipera, as the company can now offer solutions that have better security.
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