Sitel Boosts “HomeShore” Program, Hires 200 in New Mexico
March 3rd, 2010Global business process outsourcing company Sitel plans to add 200 associates to its HomeShore program in Albuquerque.
The company allows associates (“agents”) to work from home while they’re helping its Fortune 500 clients manage their outsourced customer care needs, a prepared statement from Sitel said.
Sitel said that since its initial launch in 2008, the Albuquerque HomeShore program has proven to be a successful model for Sitel clients across the U.S.
“The continued demand from our valued clients to place their call center operations in the Sitel HomeShore Program is a testament to the quality of service our Albuquerque agents provide on a daily basis,” the company said.
Officials said the current recruitment drive will support the recent expansion of a major worldwide hospitality provider that has outsourced its calls to Sitel to provide customer service and technical support, both online and by telephone.
The Sitel HomeShore program has added …
