Majority of Brazilian IT/BPO Exports Go to the US
October 19th, 2011
The United States is Brazil’s main client when it comes to exportation of IT and BPO services, according to data from the research firm IDC and a new study done by Brasscom. The report also reveals that US -based multinational companies in Brazil are in the top ranks of exporters, with IBM, Accenture, and HP being the three biggest revenue earners — followed by homegrown success stories Stefanini, T-Systems, and Ci&T. Last year Brazilian IT and BPO companies exported US$ 2.4 billion worth of services, a figure projected to grow by 11% this year. After the U.S., Brazil IT providers’ biggest customers are in Latin America, followed by Europe.
Sourcing in Brazil Means Competing with the Government
April 13th, 2011One CIO’s experience vying for talent and finding ‘much, much better’ results than India
By Dennis Barker
Imagine trying to staff up for an offshore project and every time you think you’ve got someone about to join the team, that person decides to take a job somewhere else.
That was the biggest and most annoying problem Chris Snyder ran into while working with a Nearshore IT provider. Snyder, director of IT services and CIO for Hulcher Services, getting the team from 80% to 100% staffing was the thing that kept him awake at night. “It might sound like a minor thing,” he says, “but it happened a number of times where we’d have a candidate we really liked tell us near the end of the hiring process, ‘Sorry, I’m taking a job with someone else.’ And that someone else was usually the government.”
Sao Paulo — Marco Stefanini, founder and President of Stefanini IT Solutions, a global provider of solutions for the IT market, will be representing the information technology sector in the next meeting of the CEO Forum, to be held in Brasilia on March 19 and 20.
Along with CEOs of companies like Citibank, Coca-Cola, GM, Intel, Motorola, Cummins, and Gerdau, etc., the newly elected President of Brazil, Dilma Russef, and the President of the United States, Barack Obama, will be attending. The goal of the CEO Forum, created in 2007, is to foster trade integration between Brazil and the United States with representatives of the government and the private sector of both countries.
The focus areas of the Forum are the promotion of trade, industry and investment; the improvement of competitiveness; cooperation in education and human resources development; the promotion of technological exchange; and support for the free movement of goods.
Along with …
New IT Player on the Field: Stefanini and Tech Team Global Complete Merger
December 14th, 2010SAO PAULO – December 13, 2010 – Stefanini IT Solutions Group today announced the completion of its tender offer to acquire the outstanding shares of TechTeam Global, Inc, resulting in a merger of the two companies to form a new subsidiary, Stefanini TechTeam.
The newly-formed subsidiary brings together Stefanini’s traditional strength in areas like application outsourcing and software development with Tech Team’s expertise in service desk and BPO.
With the addition of TechTeam employees, the Stefanini IT Solutions Group will now have nearly 12,000 employees worldwide and revenues of $600 Million USD.
The acquisition builds on Stefanini’s existing relationship with TechTeam as a client and partner, which is expected to ensure a smooth and efficient integration of the organizations.
“As our two companies worked together, it became clear that our geographic footprints and service portfolios were highly complementary, and we realized that Stefanini and TechTeam share similar customer-oriented cultures that will enable us …
Hulcher Services Picks Stefanini for SCRUM Software Development Project
December 7th, 2010FORT LAUDERDALE, Fla. – December 7, 2010 – Stefanini IT Solutions (www.stefanini.com), a global provider of onshore and nearshore IT consulting, integration and development, and outsourcing services, today announced that Hulcher Services Inc., a nationwide services contractor to the railroads, general industry and government, has selected Stefanini to provide nearshore outsourcing Software Development and Testing utilizing SCRUM.
This assignment is one of many SCRUM and other Agile software development engagements Stefanini has launched in the past several months, which allow for the real-time collaboration required in SCRUM software development. With the SCRUM approach, development teams need to be in direct contact on a daily basis, and having an IT services provider in similar time zones in Latin America make this interaction between teams easier and more efficient.
“The quality of service and location are two of the main reasons we decided to move our development team from India to Brazil,” said …
Stefanini’s Onshore Acquisition a Sign of Things to Come
November 3rd, 2010
By Tarun George
Today’s acquisition announcement of TechTeam Global by Stefanini IT Solutions was not entirely unexpected given the increasing indications by Nearshore players that they plan to bulk up onshore.
Stefanini, one of the largest IT services and consulting firms in Latin America, will benefit greatly from TechTeam’s BPO and IT support and help desk capacity. But there’s a bigger trend taking shape here than simply two companies merging capabilities to expand services. TechTeam is US-based. Stefanini is a Brazilian heavyweight. Remember all the talk about ‘the coming wave of onshore’? In a sense, the wave starts here.
Stefanini Opens Office in Guadalajara
October 6th, 2010(Press release) Sao Paulo, September 2010 - Stefanini IT Solutions, the largest national service provider and a leading global technology solution, has just opened another consulting office in Mexico. The 41st consulting office is located in the city of Guadalajara and has already started operations as part of a strategy to offer more personalized service to its customers based in the region. The firm intends to serve a market that is the third largest in the country, after Mexico City and Monterrey.
The performance of Stefanini has been gaining attention in Mexico and grew in 2009, 90% over 2008. The previous year the growth had reached the milestone of 100% over 2007, driven especially by increasing its activities in the financial market. In 2010, the Operations Director, Marcelo Ciasca, has an expectation to grow 50% of sales organically.
“It is because the consultancy have vast knowledge and experience in banking, not just …
The Brazilian IT Services Showdown: Who Will Prevail?
September 9th, 2010 Rio de Janeiro: Will domestic Brazilian IT firms, multinational giants or new entrants from India claim leadership in the fast growing IT services market? David Tapper, IDC’s top outsourcing analyst, tells who he’s betting on. (Filmed during Brasscom Global IT Forum 2011.)
Not Ready for Prime Time: Brazil Cloud Services Mostly in Early Development
February 23rd, 2010By Dennis Barker
In 1925, the intrepid English explorer Percy Fawcett journeyed once more into the jungles of Brazil to try to find the legendary ancient City of Z. Did it ever really exist, or was it lost to history? In 2010, this reporter set out to answer a much simpler question: Are Brazilian outsourcing companies developing cloud-based services?
And by cloud services, we mean: A business service or process that’s provided via the Internet, in real time; can be scaled up or down; features service-level agreements (SLAs); and can be accessed on demand, like a utility, on a pay-per-use basis. Of course that definition could be broadened to include other characteristics, but you get the idea. We don’t mean things like providing hosting services in a data center.
Cloud services and outsourcing would seem to have a natural affinity. Being able to give customers what they want on a granular, scalable basis — whether it’s BPO or infrastructure — would be advantageous to both provider and client. After all, the cloud is all about getting what you want, when you want it, however much you want, from whatever location you like.
The Latinization of TCS: Five Nearshore Growth Strategies for 2010
October 16th, 2009[Editors Note: Read the Full Post to See our Top 5 TCS Growth Strategies]
Newly appointed TCS Chief Executive N. Chandrasekaran knows his way around South America.
Moves by Tata Consultancy Services (TCS) to make Latin America a big part of its future reflects a carefully constructed strategy that is going to be felt in a variety of ways across the Americas in the next few years.
Frankly, LatAm affords TCS what it can’t find at home in India – a business consultant population equipped with an obligatory cultural saviness that plays well with US customers, accomodating time zones, growing prominence as a services player that in South America enables TCS to go toe-to-toe with Accenture and IBM, and a shrewd and well-connected executive leadership team that have skillfully helped TCS become a regional powerhouse.
“More and more customers prefer to have dual strategy and they are looking at India plus one more geographical presence” – Gabriel Rozman, EVP Emerging Markets at TCS
In the course of the last seven years, TCS Iberoamerica has gone from running a tiny 15-person office in Uruguay to now employing over 6,000 consultants and establishing global delivery centers in four countries. The driving force behind TCS’s success in LatAm is undoubtedly Gabriel Rozman, EVP Emerging Markets at TCS, a native of Uruguay who has literally opened the door to Latam, through which others like Wipro, Cognizant and Infosys have now traversed.
