Investment Data Reveals State of Interest in Latin America Locations
January 25th, 2012By Reshaad Durgahee
Lima, Peru: Surprisingly emerging.
In the period 2003 through 2010, Europe and Asia were the largest recipient regions of foreign investment projects in shared services and BPO activities, accounting for 46% and 29% respectively. Meanwhile, interest in Latin America has clearly been growing. The number of shared services and BPO foreign investment projects in Latin America rose year on year until 2010, when the total number of projects entering the region decreased by 15%.
At Panama Summit, A Second Look at Buy vs. Build
August 29th, 2011
Shared services showdown: Panama City
By Luke Bujarski
At last week’s IQPC’s Shared Service and Outsourcing Summit in Panama City, Panama, the most popular people at the conference were the corporate buyers weighing in on BPO vs. owned centers and whether to take established captives and merge them with third-party providers.
The big question we came away with: who is closing whom?
Can Latin America’s Captives Pitch like Third-Party Providers?
August 11th, 2011
Oshri: Captives Must Evolve
By Luke Bujarski
It’s time for captive centers across Latin America to grow up. While recent data published by Everest Research officially took the captive center model off the endangered species list, changing tides in management and increasing global competition suggest that it will be far from smooth sailing for LatAm’s captives industry.
Cognizant Claims to Be India’s Number Three IT Company
August 3rd, 2011CHENNAI — Cognizant announced that its revenue rose 34.4% to $1.49 billion in the quarter ended June, and in the process displaced Wipro Technologies as India’s No. 3 IT firm in terms of revenue. Wipro reported a revenue of $1.41 billion in the quarter.
Cognizant said it is expecting a revenue of $1.57 billion in the September quarter. Wipro’s guidance for the quarter lies in the range of $1.39-1 .42 billion. Cognizant has also narrowed the revenue gap with Infosys to less than $200 million. Infosys earned $1.671 billion in June quarter, and its guidance is $1.73 billion for September quarter.
Cognizant’s net profit jumped 20.83% to $208.04 million in the April-June 2011 quarter, up from $172.17 million in the year-ago period.
The NASDAQ-listed firm, which has more than 70% of its software developers in India, has also been aggressive on the recruitment front. In the June …
Wipro, Cognizant Spending Big Sums of Money Lobbying in U.S.
July 8th, 2011BANGALORE — Lobbying has been a taboo for India’s wildly successful software companies: that distasteful activity was supposed to be the preserve of those looking to prosper from the licence permit raj. And anyway, their markets were mostly overseas.
But now, in the home of free market capitalism, as their encounters with disguised protectionism grow more frequent, the ‘L’ word does not appear so dirty any more. That is why, while America keeps inventing reasons to make it harder for them to do business, many Indian software companies are spending large sums hiring professional help to win friends and influence people in their biggest market.
At stake is over $30 billion (Rs 1.3 lakh crore) in business every year, about half of India’s total outsourcing revenue. Among the companies mounting an aggressive PR effort is Wipro, India’s third-largest software exporter. Last year, it hired Melanie Carter-Maguire, a …
Wipro's Punja
In the eyes of Manoj Punja, Wipro’s Chief Sales & Operations Officer Latin America & Focus Countries, the outsourcing opportunity in Latin America is “phenomenal.” “There is so much activity from an economic sense,” says Punja, whose firm can be added to the growing list of Indian-based multinationals who are keen to become more entrenched into the fabric of Latin America IT commerce. “We have singled out Latin Americas as a special region to focus on.”
But how hard is Wipro going to push on the accelerator to become a key player in the region?
Indian Outsourcers Target Ecuador for Investment and Expansion
April 11th, 2011By Greg Brown
India is ramping up investments in Latin America, targeting Ecuador for $2 million in IT funding in the near term, says India’s ambassador in Ecuador, Riewad V. Warjri. The Asian outsourcing giant is looking for “partners in areas of technological collaboration, capacity building in BPOs, KPOs, and call centers, providing banking software platform, sharing latest cyber security protocols,” he told Indian daily Financial Express.
In an earlier video interview with Nearshore Americas, Ecuador’s trade commissioner Karina Amaluisa said the country hopes to double the size of its IT services industry.
Tata Consultancy Services and HCL Technologies have marched ahead of Infosys and Wipro by delivering all-round growth in a traditionally weak third quarter.
While HCL registered the highest growth on net profits and overall turnover, it continues to pick up work at the lowest margins. On the other hand, TCS results beat market expectations on almost all parameters while Infosys and Wipro’s were ‘below par’, industry watchers say.
“TCS has been an outperformer not only in the quarter but also in the calendar gone by. It is easier for a smaller company to grow from a smaller base, but a growth of 30 per cent on a quarterly revenue run rate of over $2 billion is certainly impressive,” Mr Jimit Arora, Everest Group’s research director, said.
On the other hand, the HCL management has realised that it needs to improve its …
It’s Official: Attrition Is India Inc.’s Biggest Enemy
October 6th, 2010By Chandan Das
Believe it or not, awful things occur even during good times. The Indian IT sector is an ideal instance of such a predicament – and it is casting an uncertain shadow over what was once a can’t-miss engine of growth.
Indian IT firms are now facing an unprecedented attrition crisis – even as the economic recovery takes shape. Attrition levels in the Indian IT sector had decline to approximately eight to 10 per cent during the economic recession in 2009, but the figures have skyrocketed to between 15 and 20 per cent in 2010.
Mexico Outsourcing Will Soar Under Schumer Law
August 12th, 2010
Senator Schumer probably doesn't realize the huge incentive he is helping create to boost outsourcing to Mexico.
In its Haste to Gouge India, Congress Neglects to Consider the TN Visa
By Kirk Laughlin
In what could be one of the most extraordinary examples of the self-defeating consequences of slapdash, politically inspired protectionism, the new Congressional border bill which partly takes aim at Indian outsourcers is likely to trigger a nearshoring bonanza – with Mexico poised to become a major beneficiary. But wait, isn’t Chuck Schumer (D-NY) who is a key sponsor of the bill, going to protect U.S. jobs? Actually no and we’ll explain why.
