Nearshore Americas

Nearshore Industry News, Analysis and Guidance

Argentinean president Javier Milei

Economic Collapse Plunges Millions in Argentina into Poverty

Argentina’s deepening economic crisis is pushing millions into poverty, with the latest government data revealing a stark reality: more than half of the country’s 45 million citizens are now living below the poverty line. The poverty rate jumped from 41.7%… Read More »

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Guyana Fell Short of Expectations: itel CX

Guyana did not live up to the expectations of itel CX’s leadership. It was reported that BPO firm itel CX will shut down its Guyanese operations by the end of this year. Although the company has yet to provide details… Read More »

streaming tv documentaries

A Deeper Look: Eight Insightful Documentaries on LATAM & the Caribbean

Anyone doing business globally should learn as much as they can about the countries or regions they’re engaging with, and there are fewer (and faster) ways to gain deep insights into a particular geography than a good documentary. In a… Read More »

Ibex Philippines

Ibex is Losing Steam in its Nearshore Ops

BPO firm Ibex Global saw its nearshore revenue shrinking over the past year as its clients in the US mull over an increasingly complicated macroeconomic landscape. Ibex reported a 7.8% loss in its nearshore revenues between June of 2023 and… Read More »

contracts contract negotiations

Case Study: When Nearshore Firms ‘Bleed’ for the Sake of Referrals

Contracts and long-term business relationships are hard to come by in today’s economy, and many nearshore service providers are willing to endure too much in order to secure them. We recently wrote about how often providers of BPO and tech… Read More »

traffic

Breakdown: Why Lima Traffic Ranks as the Worst in the Region

It is an unfortunate reality, but some of the nearshore’s most popular locations are infamous for their rush hour traffic. Dropping the names of Latin America’s top cities can conjure visions of interminable and virtually immovable strings of vehicles in… Read More »