Nearshore Americas

Nearshore Industry News, Analysis and Guidance

nearshore law compliance

Nearshore Ops Face Complications in Compliance and Insurance Landscape

The word of the day for many business process outsourcing (BPO) and technology services companies is growth. This is particularly true for firms operating in nearshore markets. The outsourcing industry in Latin America… Read More »

President Gustavo Petro

Colombia Elects Its First Ever Leftist President, Leaving Investors Worried

For the first time in its history, Colombia has elected a left-wing president, Gustavo Petro, leaving investors scrambling to know what impact his economic policies will have on their business operations in the… Read More »

Nexus 2022 panel recession It US economy

Tech Experts Optimistic as Alarm Bells Sound for the US Economy

A storm is building in the horizon for the US economy, enlivening the fears of a recession that could reach the farthest corners of Latin America and the Caribbean. In spite of the… Read More »

the americas south-america-mercosur

While Politicians Squabbled, CEOs Discussed the Digital Future of the Americas

Last week, the Biden administration hosted the IX Summit of the Americas in Los Angeles. The event usually convenes leaders from government, private sector and civil society to discuss pressing regional challenges. This… Read More »

CX LatAm Nexus 2022

LatAm and Caribbean CX Firms Gear Up For European Clients

Latin American and Caribbean shores might soon witness an invasion of European firms in search of customer experience (CX) partners. A panel of entrepreneurs and IT executives from Europe and the Americas discussed… Read More »

site location nexus 2022

Talent Access Drives Nearshore Site Location

Location remains at the core of Nearshore operations. Nevertheless, in their search for the best points of delivery in a region, outsourcing companies are showing more and more interest in people over places.… Read More »

talent crisis Nexus 2022

Tech Talent Crisis Will End Soon: ITO Execs

No crisis lasts forever, and company executives in the Nearshore information technology outsourcing (ITO) industry already sense an easing in the tech talent shortage that has been strangling the IT ecosystem at a… Read More »

Analysis and Insights

Nexus 2022 Slideshow: A “Legendary” Event Reveals Major Transformation

Nexus 2022 is officially in the books, but there’s still much to talk about as we look back at those two days in which a who’s who of the BPO/IT services industry gathered… Read More »

Colombia Passes Remote Work Law, Making Way for Hybrid Offices

Colombia removed the legal hurdles standing in the way of businesses willing to extend remote work for an indefinite period. The Colombian government approved a new law that requires companies to bear the… Read More »

With Untapped Human Capital, Trinidad & Tobago is Ripe for Nearshore Expansion

While the talent shortage problem grows, countries with significant untapped human capital increase their competitive advantage. As Trinidad & Tobago (T&T) -a country that is a bit late to the growth of the… Read More »

Illuminate Awards 2022: A Celebration of the Best in the Nearshore

In spite of a couple of terribly difficult years for the world economy, the Nearshore keeps soldiering on, with a firmer and faster pace in some cases. Growth continues in the IT/BPO marketplace,… Read More »

Colombia’s Trump Came Out of Nowhere and Inches Close to a Presidential Win

Rodolfo Hernández, a 77 year-old entrepreneur characterized as “Colombia’s Trump”, is rattling the political establishment in Colombia, with some analysts predicting that he’ll be the country’s next president. An outsider in Colombia’s political… Read More »

ITjuana’s CEO Dreams of a Unified American Continent

When Maritza Díaz  –ITjuana’s CEO– travels from San Diego (California, USA) to Tijuana (Baja California, Mexico) to do business, the sign’s always there, right where the soil rushing under her automobile can start… Read More »

Nexus Keynote: A Consumer Brands Expert and Keen Observer of the Digital Revolution

The Internet keeps making waves in the consumer space. Companies and consumers continue exploring what can be done with an ever-evolving kit of digital tools, feeding into each other and pushing marketing forward… Read More »

Digital Crime Causes Firms to Look Abroad for Better Cybersecurity

Costa Rica is at a war. A cyber war. Such were the words of the country’s newly elected president, Rodrigo Chaves, who faces a tough choice during his first month in office after… Read More »

A Call to Investors: Don’t Fear Politics in Latin America

Opening a company outside the United States for the fist time can be challenging. For senior executives and business owners, it could mean either a major achievement or the loss of lots of… Read More »