“We need evangelization”. Martin Padulla, Founder & CEO at Staffingamericalatina and former Managing Director of the World Employment Confederation preaches the old customer service and IT world is dying. “We need to make the general public understand that English proficiency… Read More »

Across the Caribbean, hundreds of towns and villages remain untouched by optical fiber internet. Over a million households have no access to broadband whatsoever, while another half a million have not signed up despite cables running right past their doors.… Read More »

While being an exciting and dynamic region in which to invest, Latin America has traditionally been viewed with suspicion by some people who have concerns over corruption and fraud. To combat that, Ultimate Beneficial Owner (UBO) registries are being brought… Read More »

Holberton School is one of the world’s most notable coding bootcamp schools. In 2021, the company reported that an astonishing 86% of its graduates found employment within 6 months of graduation. That year, the Inter-American Development Bank praised its model, which founder… Read More »

A few weeks ago, a Filipino BPO worker sparked a heated discussion on Reddit with a chilling prediction: “I keep saying this… AI will replace the BPO industry.” For many in the sector, this isn’t just a fear—it’s their daily… Read More »

Travel warnings issued by the U.S. State Department tend to generate more questions than answers. The newest list of ‘concerning’ countries in Latin America and the Caribbean is especially worthy of second-guessing. The system has shown little improvement in recent… Read More »