Nearshore Industry News, Analysis and Guidance

The Mexican government has big plans in mind for nearshoring in the country, but they could run afoul due to a poor performance in English skills. Mexico’s Ministry of Finance and the Inter-American… Read More »

Although it’s already a source of quality partners and IT talent, the Nearshore region is still evolving. During a Q&A session at Nexus 2022, Issam Gharios (VP of Software at Highres Biosolutions) provided… Read More »

Artificial intelligence (AI) arrived on the scene with a promise of radical change for a wide array of industries. CX is not the exception. Speaking to NSAM during Nexus 2022, Yoni Epstein –Founder… Read More »

The popularity of global outsourcing has grown over the past couple years, and it seems that it will grow even further thanks in part to the darkening economic horizon. Nevertheless, many companies still… Read More »

There’s a steady flow of businesses migrating data and processes to the cloud, while many others are being born with cloud-native strategies already adopted into their model. Nevertheless, there’s still much to do… Read More »
News Briefs
Analysis and Insights
The Mexican government has big plans in mind for nearshoring in the country, but they could run afoul due to a poor performance in English skills. Mexico’s Ministry of Finance and the Inter-American… Read More »
Although it’s already a source of quality partners and IT talent, the Nearshore region is still evolving. During a Q&A session at Nexus 2022, Issam Gharios (VP of Software at Highres Biosolutions) provided… Read More »
From 2005 to 2020, Luis Alberto Moreno led the Inter-American Development Bank (IDB), the largest source of development financing to Latin American and Caribbean countries. With that wealth of experience under his belt… Read More »
In the midst of heavier capital expenditures, rising demand, a mad race to hire tech talent in low supply and the alarm bells of economic turmoil going off in the United States, companies… Read More »
Things are heating up in the mad scramble for software engineers in the Nearshore. Lately, recruiters and staff-augmentation firms that operate in Latin America and the Caribbean have noticed a new competitor making… Read More »
Latin America experienced a particularly turbulent 2021. The consequences of the Covid-19 pandemic were still causing serious damage, and sectors as diverse as education, social security and job creation were facing a major crisis… Read More »
Accent translation software is the shiny new tool in the contact center industry, and hopes are high for what it could mean for markets where accent-related friction is a common issue among CX… Read More »
Tata Consultancy Services Latin America (TCS) has big plans for Ecuador. The global IT consultancy’s operations in Ecuador is being positioned to turn the South American country into one of the very few… Read More »
Colombia took a sudden turn left this year. The country, which has been dominated by right-of-center politics throughout all of its modern history, recently elected Gustavo Petro, a former guerrilla member with a… Read More »