The Exchange
The Latest
For the last two weeks, Jamaica has taken increasingly aggressive steps to manage the COVID-19 crisis, as the country grapples with a slow but steady increase in diagnosed infections. The Jamaican government has… Read More »
The disruptions caused by COVID-19 pandemic are remarkably similar from country to country and from provider to provider in the Nearshore region. The common experience of confronting the crisis can also be seen… Read More »
As many as 13 countries in Latin America have imposed curfews or mandatory quarantines of some sort, as they launch an all-out battle to stop the spread of COVID-19. The measures vary greatly,… Read More »
The Brazilian tech company CI&T is familiar with robust growth. For the past 15 years, the company has doubled in size every three years. And despite the coronavirus pandemic and the unpredictable fluctuations… Read More »
Even after the World Health Organization (WHO) declared COVID-19 as a pandemic and governments throughout Latin America implement harder measures to contain the spread of the novel coronavirus, authorities in Mexico and Nicaragua… Read More »
The COVID-19 pandemic and public outcry, mainly on social media, have pushed governments in Central America to put new restraints on the call center business, including ceasing operations within delivery centers. In many… Read More »
