Nearshore Americas

Nearshore Industry News, Analysis and Guidance

Poor English Skills Could Deflate Mexican Gov’s Big Nearshoring Plans

How Poor English Skills Could Undermine Mexico’s Big Nearshoring Initiative

The Mexican government has big plans in mind for nearshoring in the country, but they could run afoul due to a poor performance in English skills. Mexico’s Ministry of Finance and the Inter-American… Read More »

nexus 2022 issam gharios nearshore partners

Roll Video: Growth and Potential of Nearshore Partners

Although it’s already a source of quality partners and IT talent, the Nearshore region is still evolving. During a Q&A session at Nexus 2022, Issam Gharios (VP of Software at Highres Biosolutions) provided… Read More »

yoni epstein itel cx AI nexus 2022

Roll Video: The Role AI Will Play in CX’s Future

Artificial intelligence (AI) arrived on the scene with a promise of radical change for a wide array of industries. CX is not the exception. Speaking to NSAM during Nexus 2022, Yoni Epstein –Founder… Read More »

partners partnership nearshore

7 Tips To Steer Clear of Failure in Your Nearshore Partnership

The popularity of global outsourcing has grown over the past couple years, and it seems that it will grow even further thanks in part to the darkening economic horizon. Nevertheless, many companies still… Read More »

nexus 2022 cloud adoption

Roll Video: Getting the Most Out of a Cloud-Native Strategy

There’s a steady flow of businesses migrating data and processes to the cloud, while many others are being born with cloud-native strategies already adopted into their model. Nevertheless, there’s still much to do… Read More »

Analysis and Insights

How Poor English Skills Could Undermine Mexico’s Big Nearshoring Initiative

The Mexican government has big plans in mind for nearshoring in the country, but they could run afoul due to a poor performance in English skills. Mexico’s Ministry of Finance and the Inter-American… Read More »

Roll Video: Growth and Potential of Nearshore Partners

Although it’s already a source of quality partners and IT talent, the Nearshore region is still evolving. During a Q&A session at Nexus 2022, Issam Gharios (VP of Software at Highres Biosolutions) provided… Read More »

‘Made in the Americas’ Should be Rallying Cry to Drive Digital Expansion, Former IDB Chief

From 2005 to 2020, Luis Alberto Moreno led the Inter-American Development Bank (IDB), the largest source of development financing to Latin American and Caribbean countries. With that wealth of experience under his belt… Read More »

Low Code Can Help, But Training is Still Essential

In the midst of heavier capital expenditures, rising demand, a mad race to hire tech talent in low supply and the alarm bells of economic turmoil going off in the United States, companies… Read More »

Clients Who Hire IT Talent Directly Face Higher Risks, But Some Don’t Mind

Things are heating up in the mad scramble for software engineers in the Nearshore. Lately, recruiters and staff-augmentation firms that operate in Latin America and the Caribbean have noticed a new competitor making… Read More »

Can Venture Capitalism Fulfill LatAm’s Tech Dreams?

Latin America experienced a particularly turbulent 2021. The consequences of the Covid-19 pandemic were still causing serious damage, and sectors as diverse as education, social security and job creation were facing a major crisis… Read More »

How an Accent Translator ‘Breakthrough’ Gives New Life to India CX

Accent translation software is the shiny new tool in the contact center industry, and hopes are high for what it could mean for markets where accent-related friction is a common issue among CX… Read More »

Reflecting Demand for Nearshore Innovation, TCS Positions Ecuador as an IT Exporter

Tata Consultancy Services Latin America (TCS) has big plans for Ecuador. The global IT consultancy’s operations in Ecuador is being positioned to turn the South American country into one of the very few… Read More »

From Good to Ugly: The Four Most Likely Scenarios Under Petro’s Colombia

Colombia took a sudden turn left this year. The country, which has been dominated by right-of-center politics throughout all of its modern history, recently elected Gustavo Petro, a former guerrilla member with a… Read More »