Nearshore Industry News, Analysis and Guidance

The word of the day for many business process outsourcing (BPO) and technology services companies is growth. This is particularly true for firms operating in nearshore markets. The outsourcing industry in Latin America… Read More »

For the first time in its history, Colombia has elected a left-wing president, Gustavo Petro, leaving investors scrambling to know what impact his economic policies will have on their business operations in the… Read More »

A storm is building in the horizon for the US economy, enlivening the fears of a recession that could reach the farthest corners of Latin America and the Caribbean. In spite of the… Read More »

Last week, the Biden administration hosted the IX Summit of the Americas in Los Angeles. The event usually convenes leaders from government, private sector and civil society to discuss pressing regional challenges. This… Read More »

Latin American and Caribbean shores might soon witness an invasion of European firms in search of customer experience (CX) partners. A panel of entrepreneurs and IT executives from Europe and the Americas discussed… Read More »

Location remains at the core of Nearshore operations. Nevertheless, in their search for the best points of delivery in a region, outsourcing companies are showing more and more interest in people over places.… Read More »

No crisis lasts forever, and company executives in the Nearshore information technology outsourcing (ITO) industry already sense an easing in the tech talent shortage that has been strangling the IT ecosystem at a… Read More »
News Briefs
Analysis and Insights
Nexus 2022 is officially in the books, but there’s still much to talk about as we look back at those two days in which a who’s who of the BPO/IT services industry gathered… Read More »
Colombia removed the legal hurdles standing in the way of businesses willing to extend remote work for an indefinite period. The Colombian government approved a new law that requires companies to bear the… Read More »
While the talent shortage problem grows, countries with significant untapped human capital increase their competitive advantage. As Trinidad & Tobago (T&T) -a country that is a bit late to the growth of the… Read More »
In spite of a couple of terribly difficult years for the world economy, the Nearshore keeps soldiering on, with a firmer and faster pace in some cases. Growth continues in the IT/BPO marketplace,… Read More »
Rodolfo Hernández, a 77 year-old entrepreneur characterized as “Colombia’s Trump”, is rattling the political establishment in Colombia, with some analysts predicting that he’ll be the country’s next president. An outsider in Colombia’s political… Read More »
When Maritza Díaz –ITjuana’s CEO– travels from San Diego (California, USA) to Tijuana (Baja California, Mexico) to do business, the sign’s always there, right where the soil rushing under her automobile can start… Read More »
The Internet keeps making waves in the consumer space. Companies and consumers continue exploring what can be done with an ever-evolving kit of digital tools, feeding into each other and pushing marketing forward… Read More »
Costa Rica is at a war. A cyber war. Such were the words of the country’s newly elected president, Rodrigo Chaves, who faces a tough choice during his first month in office after… Read More »
Opening a company outside the United States for the fist time can be challenging. For senior executives and business owners, it could mean either a major achievement or the loss of lots of… Read More »