Nearshore Americas

Akamai Bulks Up In Costa Rica With More Employees and New Office

American cloud and digital services firm Akamai Technologies has moved its Costa Rican office to a new location in capital San Jose as part of expanding operations.

The Cambridge, Boston-based firm set up its first customer support center in San Jose in 2012. A year later, it moved to a larger facility in Escazu Corporate Center. Now it has moved to Roble Corporate Center.

Akamai, whose Costa Rican office will provide customer support services to its clients across Latin America, will add 90 more employees to its payroll, which currently stands at 300.

The company has set aside US$ 6 million for the current expansion program. From Costa Rica, Akamai will also provide cybersecurity services to its clients.

Andrés González Hernández, director and site manager for Akamai Costa Rica explained that the expansion is part of its efforts to consolidate operations in the country. Reports say it is seeing demand for its services in Argentina, Brazil, Chile, Colombia, Mexico and Peru.

Costa Rican investment promotion agency, CINDE, has expressed delight at the expansion of Akamai, adding that foreign multinationals generated more than 12,000 jobs in the country last year. As many as 300 such firms are exporting goods and services from the Central American country.

“Since its establishment, we have noticed Akamai’s sustained growth and we are glad to know that such upscale company has found in Costa Rica a place to stay,” said Dyalá Jiménez, Minister of Foreign Trade.

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“We will multiply our efforts to continue strengthening education, services and the country’s stability so more companies like Akamai choose Costa Rica as its operations center.”

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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