Narayan AmmachchiOnline retailing giant Amazon has opened yet another service center in Costa Rica, creating over 1,000 jobs in call center and technology services alone. This is the fourth service center Amazon has opened in Costa Rica since entering the Central American country in 2008.
“The talent of the Costa Rican people keeps making the difference in the operations of high technology services,” commented President Luis Guillermo Solis, who inaugurated the new facility in the capital, San Jose.
In addition to providing customer care services to clients in Europe and the Americas, Amazon has also plans to use its Costa Rican base for developing software for its vendors around the world.
The retailer has not disclosed how much money its latest venture will cost the company, but stated in a press release that the expansion takes the company’s total investment in Costa Rica to US$19 million.
More than 2,000 people are working at the company’s other service centers in the country, from which the retailer provides support services to its vendors in the United States, Spain, Mexico and Brazil.
Amazon’s expansion will provide a big boost for the Costa Rican labor market after Intel and the Bank of America scaled down their operations earlier this year, leading to the loss of thousands of jobs. More than 2,000 people lost their jobs when Intel to chose to shift a large portion of its manufacturing units to Asia.
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