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Slideshow: Belize Strives for Recognition as its Capabilities Expand

Often hailed as BPO’s “backwater” nearshore location, Belize continues to carve its own path in the contact center industry, moving away from its telemarketing roots into a more value-added future.

This tropical paradise in Central America has always suffered (and always will suffer) from a small labor pool, being less than 400,000 strong in overall population. Even so, a few niche players are leveraging the country’s advantageous traits to continue achieving growth.

The following slideshow explores some of the country’s most recent evolutionary steps, explaining why BPO companies shouldn’t be so quick to ignore this unique market.

Matt Kendall

During his 2+ years as Chief Editor at Nearshore Americas, Matt Kendall operated at the heart of both the Nearshore BPO and IT services industries, reporting on the most impactful stories and trends in the sector.

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