Nearshore Americas

IBM Launches IT Security Operations Center in Costa Rica

IBM launched a security operations center (SOC) in Costa Rica on Wednesday, marking one decade of operation in the Central American country. The new center, the first in Costa Rica, adds to IBM’s existing services offered in the country including cloud, business analytics, project management, human resources and financial services.

“This center not only positions Costa Rica as a regional leader in IT, it also recognizes the talented and skilled IT professionals that bring world-class services to our clients in the region,” said James Rutledge, Vice President of Strategic Outsourcing for IBM Latin America.

Delighted Costa Rican President Luis Guillermo Solís stated that the IBM center “reinforces the international image that Costa Rica is a strategic target for high-tech investments.”  Solís, who recently toured the U.S. Silicon Valley in a bid to lure high-tech investment, says he wants quality jobs for his country’s talented citizens.

The security center works round-the-clock monitoring the security events experienced by IBM clients, assessing their potential impact on the business. The U.S. tech giant stated that the SOC would help it protect ‘people, data, applications, transactions and the infrastructure for all businesses’ in the region.

“Companies like IBM clearly demonstrate the evolution that the services industry is undergoing in Costa Rica as companies here move forward to manage more complex and sophisticated processes,” said the Minister of Foreign Trade, Alexander Mora.

In Costa Rica, IBM has also introduced several educational initiatives, providing student scholarships through a program sponsored by Costa Rican Investment Promotion Agency (CINDE). Most of its university courses are focused on the cutting-edge cloud computing technologies. It is providing software to 12 educational centers helping citizens improve knowledge of the English language.

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This is IBM’s 10th SOC and together they monitor 15 billion security events every day.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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