Nearshore Americas

IBM Wins Major Infrastructure Outsourcing Deal with Canadian Financial Services Group

Desjardins Group, the largest financial co-operative in Canada, has struck an information technology outsourcing deal with IBM Canada.

Financial terms of the deal, announced Tuesday, were not revealed.

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The agreement includes outsourcing of Desjardins centralized IT infrastructure operations and hosting services under a five-year contract, IBM Canada said in a release.

The company, part of global computer giant IBM Corp. (NYSE:IBM), did not say how many IT jobs at Desjardins will shift over to IBM.

“This new agreement, which will be managed and delivered locally, will allow IBM teams to better support Desjardins Group’s team through its IT transformation,” said Saad Toma, general manager of global technology services.

“The future of financial services will require organizations to think and act in new ways and apply smarter technologies in order to balance business resiliency, achieve compliance objectives and optimize financial returns.”

IBM Corp. has more than 400,000 employees around the world, including about 18,000 in Canada, where the Markham, Ont.-based Canadian subsidiary has major operations in the Toronto and Montreal areas as well as other parts of the country.

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Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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