Nearshore Americas

Infosys Drills Deeper into Automation with New AI Platform, Nia

Indian IT services giant Infosys has unveiled a new artificial intelligence (AI) platform, highlighting that it will empower workers rather than replace them.

The new platform, Nia, comes integrated with big data analytics, machine learning, knowledge management, RPA, and cognitive automation capabilities.

Nia helps companies to forecast revenues and know what products consumers are looking for, simplifying the task of understanding customer preferences. In addition, it checks whether companies are complying with regulatory laws and helps to identify fraud.

The platform is integrated with “function-specific solutions that allow customers to build custom experiences to suit their business needs,” Infosys stated in a press release.

Organizations can use the platform to automate routine business processes and reduce cost without additional spending on their existing IT infrastructure.

Analysts say the platform will also help measure manufacturing and material costs, dramatically shortening the product development cycle.

Infosys would not say whether the platform would kill jobs, instead emphasizing its ability to help workers evolve alongside it. “Nia (….) now takes our purposeful approach to AI, one in which technology serves to amplify people and empowers them to work in new ways,” stated Infosys CEO Vishal Sikka.

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The Bangalore, India-based firm says it has been inspired by the success of its previous AI platforms –– Infosys Mana and AssistEdge — both of which earned more than 50 and 150 clients respectively within a year of launch.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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