Nearshore Americas

Infosys Trains Over 100,000 in Bid to Bolster India BPO

Indian outsourcing giant Infosys has trained more than 100,000 students in core  BPO-related capabilities as part of its bid to protect the country’s outsourcing industry from running out of skilled labor.

“Now these students can be employed by the country’s ITeS industry”, the IT company stated in a press release.

The training program began in 2005 with an objective of making students employable in tier-I and tier-II cities, where BPO companies are increasingly expanding their operation.

A detailed curriculum was also tailored keeping in mind the limited industry exposure that these students have. And the program was carried out in four phases.

“We have reached out to over 100,000 students from tier-II and tier-III towns in India, and continue to strive towards reaching out to more. The program assists academicians to handle queries and apprehensions of students about a career in the BPO industry,” said Raghavendra,VP, Infosys BPO.

The program focused on employability, enabling students to easily shift from campus to corporate environment.

“It aims towards creating a level playing field with respect to industry knowledge and exposure so that students have an equal chance while scouting for openings in the industry,” he explained.

Project Genesis is based on ‘Train the Trainer’ model, under which academicians from different colleges are also trained over a period of 10 days in the Infosys’ sprawling campus in Bangalore, India’s so-called outsourcing capital.

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The entire training program was sponsored by Infosys BPO with no expense being incurred by the participating academicians.

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