Nearshore Americas

Interview: Peter Ryan, BPO Analyst at Datamonitor

FROM THE SHOW FLOOR OF CONTACT CENTER FORUM, IN MEXICO CITY: What questions should American outsourcing customers ask when they show up on the streets of a Nearshore country? Peter Ryan has the answers.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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