Nearshore Americas

Recap: 5 Pro Tips for Attracting Young Talent When Recruiting for BPO

High attrition and churn rates are the stuff of nightmares for BPO providers and call centers, and, as young talent becomes more and more demanding, the challenge is greater now than ever.

Young recruits aged 18-30 are the bedrock of the services talent pool, so understanding how to keep them engaged, motivated, and aligned with your brand is necessary to maintaining a reliable workforce.

The tips in this popular Nearshore Americas “Corporate Coaching” article come from a number of BPO providers — Sitel, Atento, iQor, TaskUs, and Outsourcing SA — with successful youth recruitment campaigns, offering great advice for keeping the new generations invested in your company.

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Get this valuable advice in the full article here, or check out our full Corporate Coaching series here.

Matt Kendall

During his 2+ years as Chief Editor at Nearshore Americas, Matt Kendall operated at the heart of both the Nearshore BPO and IT services industries, reporting on the most impactful stories and trends in the sector.

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