Nearshore Americas
CX nexus 2022 panel

Roll Video: Flex Work, Digital Expansion and Global Recalculation in Nearshore CX

Things are moving fast in the CX space. With the worst of the Covid-19 pandemic apparently behind us, the world is still adapting to new, and more flexible work models, catching up with the impact of tech transformation and dealing with the emergence of the most recent crop of tech giants.

A panel of CX specialists(Nessy Ismet, Client Experience Director at Blueground; Neil Sturrock, Global Operations Director at Foodhub; Ahmad Shabazz, former Head of Global Community Operations at Snap; and Yoni Epstein, Founder and CEO at itel) shared their expertise on the topic at Nexus 2022.


Cesar Cantu

Cesar is the Managing Editor of Nearshore Americas. He's a journalist based in Mexico City, with experience covering foreign trade policy, agribusiness and the food industry in Mexico and Latin America.

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