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Rolling Thunder: Teleperformance in Guadalajara

Kirk Laughlin
July 8, 2013
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Ricardo Urroz explains the positioning of TP Guadulajara, at the crossroads of the ‘customer experience’, demand for bilingual talent and the Nearshore explosion.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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