Kirk Laughlin
Capgemini’s Guatemala City facility has become a great example of the ability of a Nearshore provider to tap an increasingly sophisticated talent pool and apply those resources to – in this case – KPO, BPO and finance and accounting functions.
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Interesting report from Guatemala and I do agree that this country has a lot of potential for nearshore activities. We're still waiting for the government to realize this and get behind the private industry, but there are many local initiatives to create a solid workforce and help the country grow this way!