Capgemini’s Guatemala City facility has become a great example of the ability of a Nearshore provider to tap an increasingly sophisticated talent pool and apply those resources to – in this case – KPO, BPO and finance and accounting functions.
Capgemini’s Guatemala City facility has become a great example of the ability of a Nearshore provider to tap an increasingly sophisticated talent pool and apply those resources to – in this case – KPO, BPO and finance and accounting functions.
Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.
CX providers keep trying to balance attempts at offering the best value for their clients while remaining nimble and creative enough to be adaptable in the industry’s ever-changing terrain. Though the relationshipRead more
Central America is making taller and taller waves in the global business stage. Historically passed over in favor of more popular regions, Central America has been garnering more credibility as a source for high qualityRead more
Remote work is here to stay, but not in the ways predicted a couple years ago. As the COVID-19 pandemic fades into bitter memory, many of the changes that it brought to the labor market have had enough time either toRead more
Copyright © 2023 Nearshore Americas, a division of Next Coast Media and Marketing Services.
[gravityform id=”60″ title=”true” description=”false”]
[gravityform id=”61″ title=”true” description=”false”]
[contact-form-7 id=”7″ title=”Newsletter”]
Interesting report from Guatemala and I do agree that this country has a lot of potential for nearshore activities. We're still waiting for the government to realize this and get behind the private industry, but there are many local initiatives to create a solid workforce and help the country grow this way!