Sponsored Content | Nearshore Americas

Sponsored Content

contact center agents

What do Contact Center Agents Really Expect?

software ecosystem

The 3 Assets that Give Bolivia’s Software Ecosystem a Big Boost

fintech UX

How to Create a Good UX in Fintech Apps?

strategic innovation

Why Innovation Requires Both a Bottom-Up and Top-Down Approach

cloud-based bpos

Nimble and Tech Savvy, Cloud-Based BPOs Expose Weaknesses in “Old Economy” Model

Bolivia Cochabamba

How Bolivia Is Evolving Into a Nearshore Development Contender

Back-office

New Demand for “High Touch” Back-Office Services

Midmarket bpos

Midmarket BPOs Bring an Agility that ‘Big Players’ Just Don’t Have

remote work

How to Find and Retain Remote Devs in Latin America

Why American English Fluency Matters in the Call Center

San Pedro Sula

Sula Valley’s Culture of Innovation is Key Driver for BPO Investment

Background checks

Compliance Mandates Lead to More Aggressive Background Checks