Nearshore Americas

Tim Searcy of ATA: Nearshore Players Have Opportunity to Become Leaders Instead of Followers

The Nearshore outsourcing industry needs to stand up and become market leaders instead of “market followers” says Tim Searcy, CEO of the ATA, during this interview at the ATA’s Annual Washington D.C. Summit. Searcy says Nearshore BPO and Contact Center providers have a limited time to take a more commanding role before Asia comes on strong to compete aggressively for U.S. customers.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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