The Nearshore outsourcing industry needs to stand up and become market leaders instead of “market followers” says Tim Searcy, CEO of the ATA, during this interview at the ATA’s Annual Washington D.C. Summit. Searcy says Nearshore BPO and Contact Center providers have a limited time to take a more commanding role before Asia comes on strong to compete aggressively for U.S. customers.
A Brilliant DR Native Tackles “Opaque” Procurement in Government
Glass CEO Paola Santana speaks about using tech to transform government transparency