Roll Video: Telus Procurement Speaks to the Importance of Vendor Collaboration

Opening up an avenue for vendors to pursue true collaboration with your company is a vital step toward a valuable, long-lasting IT sourcing partnership — an approach that Telus Communications is openly endorsing.

Speaking to Nearshore Americas at Sourcing Decisions 2017, Omar Alikhan, IT Procurement Manager at Telus Communications, provided some insight into the company’s approach to working with external IT resources.

When asked how the Canadian telco lights up the runway for vendors to deliver innovative ideas, Alikhan told us that by providing an inlet to the company’s thought process and future growth plans enabled vendors to bring ideas to the table, including any automation that they want to put into place.

To watch the full interview, click on the video below:

For more coverage of Sourcing Decisions 2017, check out these articles:

• The Race is on to Make Automation Work in Canada and Beyond

• Q&A: HGS on Maintaining Client Support Consistency Across Multiple Geographies

• Attendee Engagement Across the Twitterverse

• Golden Rules for Implementing a Vendor Management Organization