Nearshore Americas

What’s Really Driving BPO Location Strategy?

A panel of industry experts agreed at Nexus 2015 that finding a low-risk environment and a sizable talent pool are two of the biggest concerns for nearshore buyers when scouting for locations.
The availability of real estate and the existence of immigration treaties with the United States were also cited as key considerations, but security – both personal safety and data security compliance – and workforce capacity/attrition rates remain the biggest issues in industry decision makers’ minds.

Duncan Tucker

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