Tim Wilson
Tim has been a contributing analyst to Nearshore Americas since 2012. He is a former Research Analyst with IDC in Toronto and has over 20 years’ experience as a technology and business journalist, including extensive reporting from Latin America…
Analysis Members
Making Sense of the Explosion in Tech Talent "Research"
By Tim Wilson
Commentary Sponsored
Choosing a Software Development Partner Who Has Mastered Agile Methodology
By Tim Wilson
Analysis Members
Cayman Islands' DX Innovator Boldly Reconfigures the Nearshore Model
By Tim Wilson
Commentary Sponsored
The Tried and Tested Methods of Getting the Most From a Nearshore Team
By Tim Wilson
Commentary Sponsored
How to Manage Remote Developer Teams
By Tim Wilson
Commentary Sponsored
10 Tips for Retaining Top Talent at Call Centers
By Tim Wilson
Commentary Sponsored
10 Tips for Hiring Bilingual Contact Center Agents
By Tim Wilson
Commentary Sponsored
How to Determine When a Function is a Core Competency
By Tim Wilson
Commentary Sponsored
AI Takes Call Center Language Screening to the Next Level
By Tim Wilson
Commentary Sponsored
Ensuring Optimal CX Through Adaptability and Diversity
By Tim Wilson
Commentary Sponsored
How Proving Language Ability Can Improve Your Contact Center’s Performance
By Tim Wilson
Analysis Members
El Salvador's Cryptocurrency Adoption Sparks Fintech Opportunity for Nearshore BPOs
By Tim Wilson
Commentary Sponsored
Why Colombia is the New Philippines
By Tim Wilson
Analysis Members
Don't Believe the Hype: Latin America is Not Melting Down
By Tim Wilson
Commentary Sponsored
Strong Company Culture Makes All the Difference in the CX Space
By Tim Wilson
Analysis Members
Interview: IDB President Puts Nearshore at Center of Region’s Revival (Part 2)
By Tim Wilson
Analysis Members
Interview: IDB President Puts Nearshore at Center of Region's Revival (Part 1)
By Tim Wilson
108 stories