By: Linda Tuck Chapman
Developing and implementing consistent, actionable performance metrics for your Application Development and Maintenance and Testing program is one of the best ways to ensure you get value for money. One of the most important aspects of developing effective metrics is to resist measuring everything that can be measured. Focus only on measuring what matters.
By Leonardo Mattiazzi
Agile has been largely regarded as an ideal fit for today’s business challenges (for a reference, check the Forrester Research Feb. 2012 report, “Determine The Business And IT Impact Of Agile Development”).
And, from our experience, the business benefit of using Agile is magnified when it is coupled with the application of Lean principles, such as establishing a continuous flow of constant throughput. This principle, known as heijunka in the Lean vernacular, when applied to software development means creating a continuous delivery model, with a fixed-size team that undertakes several different projects one after another (of course, using Agile methods in each one of them). By doing so, we are able to eliminate several different sources of waste, and significantly decrease the actual cost of these projects (in our estimates, by at least 25% in the long run), as well …
Why HTML5 Projects Are a Great Fit for Latin America IT
May 11th, 2012By Steve Mezak
The emerging HTML5 standard will make it a lot easier to deliver more graphical and attractive Web pages to more and more devices (especially mobile devices). That makes it a big boon for Web developers, and also a great fit for Nearshore developers with an eye for good design and local tastes.
Economic Slowdown Won’t Stop IT Expansion in Brazil
May 3rd, 2012
By Luke Bujarski
Last week’s Bloomberg Latin America Investing conference in New York City was a sobering reminder of Brazil’s precarious economic balancing act hinging on foreign investment, consumption, government stimulus, and inflated commodity prices. Yet, despite mixed signals over the future macro outlook, Brazil’s IT services industry will continue to rage forward. Antonio Gil president of BRASSCOM shrugged off pragmatic panel concerns with confidence, reassuring the audience that IT will expand aggressively at ten percent annually, to reach $210 billion USD by 2020.
Managing Outsourcers: When SLAs Don’t Do the Job
May 1st, 2012By Robert L. Scheier
Service level agreements (SLAs) are the heart and soul of many outsourcing contracts. They define what the provider must deliver and their penalties for failure, in anything from application uptime to the time required to solve a customer’s problem on a help line.
But at least as currently defined, SLAs often fall short of detecting (and, more importantly, correcting) problems quickly. That was the message at the recent SIG Spring Summit from Senior Corporate Counsel Richard English of Ingram Micro and Shaalu Mehra of Sheppard Mullin Richter & Hampton, who helps the electronic distributor negotiate outsourcing deals.
Neoris CEO on Brazil, Bilingualism and Future Expansion
April 27th, 2012
By Filipe Pacheco
Neoris started as a true Latin American outsourcing company, as a spin-off company of Cemex, one of the biggest businesses from Mexico’s infrastructure industry. Although that beginning occurred very far away from Brazil, a little over a decade after the company started its operation in Brazil, it increasingly focuses its global strategy in the country as one of their biggest opportunities for growth in the world – especially when considering SAP services.
Such attention helps to explain the recent visit of Claudio Muruzabal, global CEO of Neoris, to the SAP Forum recently hosted in São Paulo.
By Luke Bujarski
Distinguishing between domestic and export driven business is becoming increasingly important to vendors operating in LatAm. How are Brazilian banks outsourcing their back office? Why is Mexico’s manufacturing industry rebounding and what technology solutions are producers looking for? Is Colombia’s telecoms market the next big opportunity? Likewise, multinational enterprises will be looking for those service providers best suited to support their specific industry, as they invest in these oft complex markets.
By Shagun Malhotra
I knew I was in for a ride as soon as I arrived in Santiago and ventured out to the local neighborhoods to hunt for an apartment. It was not so much the huge language barrier, but rather, the non-stop honking and the playful wolf whistling that followed everywhere I went – a surprisingly warm Latin American welcome for an Indian-American girl. That was when I decided to put away my tight white shirt for the rest of my time in Santiago. But that’s a story for another time. Let’s rewind.
I am from New York City, a city bustling with all kinds of incubators but unfortunately, cost expensive equity. I wasn’t really looking for incubating opportunities as the city’s entrepreneurial spirit, diverse community and phenomenal resources were enough to nurture me. Reading the article on Start-Up Chile (SUP) in Inc. Magazine, however, had me intrigued by the equity-free offer of $40,000, access to international networks, and support from the Chilean government with just an agreement to relocate to Chile for six months.
Neoris Announces Mobile App Development Services
April 25th, 2012Mobile application development is the latest offering from Neoris. The global business and IT consulting company has also developed its own native app for the iPhone, Neoris Mobile, available for download from the iTunes store. The Neoris app easily toggles between English, Spanish and Portuguese for real-time access to the company’s press releases, Twitter feed, YouTube channel, white papers and office locations worldwide.
Neoris Mobile is also available for the Android platform and can be downloaded on Google’s Play Store. Android currently leads the smartphone market, deeming it mission critical to have apps that run on this platform, according to Neoris’ Mobile Solutions Team.
Since apps are actual applications that are installed on a mobile device, the main features are that they can be accessed without a browser or an Internet connection — major advantages for a remote, agile workforce that requires real-time access to collaboration tools, reports and functionality while on …
Nearshore Nexus ’12: A Historic Day Filled with Passion and Purpose
April 23rd, 2012Nearshore Nexus – the ‘home conference’ for the thriving Latin America BPO and IT industry – created a huge splash last week in New York City. Capturing the passion and energy of over 200 executive attendees, twenty sponsors and attendees from 15 countries in the region is a tall order – but our photographer managed to distill the full-day program into this colorful pictorial..
