By Juan Diaz, Consulting Manager, Wipro Consulting Services
Latin America continues to raise the attention as an eye-catching destination that offers great value and resources when compared to other offshoring locations. Business Process Outsourcing (BPO), Shared Service Centres (SSC) and Call Centers have grown significantly in the area during the past years. Not only large multinationals such as American Express, General Motors and Intel are running their operation here, but also well known global BPO service providers like Accenture, ACS, Genpact, IBM, Infosys, TCS and Wipro have established delivery centres in the region.
This white paper contains exclusive research findings in the areas of cost effectiveness, talent and resource availability and business attractiveness.