This video – recently distributed by the Mexico promotional agency “Mexico IT” – provides a pretty detailed picture on why Mexico has gone from the “best kept secret” in global outsourcing (a Gartner quote) to one of the world’s leading BPO destinations. A mild warning: The content is definitely promotional in nature, but there are plenty of infobits to make watching worthwhile:
- The Guatemala Story: Will Big Tech and ITO Define the Next Wave?
- Mexico's BPO Sector Surges 25%; Soars Past $3 billion
- Your Voice Counts, Your Story Matters: A Personal Note
- Off Hours Pick of the Week: Sir Viv Richards as Temperance Ambassador
- Full House at IAOP Central America Chapter Event








