Indian outsourcing services firm Aegis Limited has announced plans to create up to 5,000 jobs in the United States by the end of November this year. Aegis, a wholly owned subsidiary of the $39 billion Essar Group, says it has already started hiring at several delivery centers across America.
In addition, the BPO provider will hire 650 customer service representatives and technical support analysts for its delivery center in San Jose, Costa Rica. “We have expanded our engagements with existing clients, which will result in our hiring of more than 5,000 people. This hiring will take place in all US cities in which we have operations,” said Sandip Sen, Global CEO of Aegis.
The Mumbai-based outsourcing firm says it has hired more than 4,000 people in the United States over the past two years. “When we joined the jobs4america Coalition two years ago we pledged to hire more than 4,000 workers in the US over the next two years, and we are proud to report that we have accomplished that goal and more,” Sen added.
Aegis added that it will create many more job opportunities at different levels of the organization. The company is organizing a two-day job fair to hire around 500 workers in Killeen, Texas, having also announced last month that it would add a total of 1,400 jobs at the Killeen facility over a four-month period.
According to its website, the company is also going to hire 1,800 customer service and sales representatives in Irving, Texas. Most of the new employees will work for its healthcare clients, Aegis said.
The 30-year-old company employs over 55,000 workers at 56 sites in 13 countries. Aegis acquired the Costa Rican company People Support in 2005, and Action Line in Argentina in 2010.