Narayan AmmachchiAltia Smart City has joined forces with the Inter-American Development Bank (IDB) to train at least 400 Hondurans in English language skills. This initiative aims to meet the rising demand for bilingual workers in the country’s expanding contact center industry.
The training program will be conducted in five batches of 80 participants each, spanning four weeks. According to Altia, whose business park in San Pedro Sula serves as a hub for global contact centers, the program is strategically designed to equip trainees with essential communication skills.
Participants will receive instruction in speaking English with a foreign accent, along with specialized training required for contact center roles.
“With this program, we are not just developing skills—we are creating real job opportunities,” said Andrea Duarte, Human Capital Director of Altia Smart City.
While the IDB has financed multiple educational initiatives in Honduras, this marks its first pilot program focused on bilingual workforce development. María José Jarquín, IDB Representative in Honduras, expressed confidence in its success, citing positive outcomes from similar projects across the region.
“We believe the strong results achieved in other countries will be replicated here. This program leverages foreign language training to capitalize on the growing investment in the country’s call center sector,” Jarquín stated.
Despite Honduras having a significant number of English speakers, businesses continue to face a shortage of bilingual talent.
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