Nearshore Americas

Brightstar to Open Customer Service Center in Costa Rica

US telecom equipment supplier Brightstar Corp has chosen Costa Rica as he location for its customer service center for offering support services to telecom operators and retailers across Latin America.

“Costa Rica is a world class venue for multinational high-tech companies and provides an ideal base for our operations in the Americas location,” said Michael Wolfe, Director of Information Technology for Brightstar Corp.

Founded 16 years ago, Brightstar serves more than 200 carriers and 50,000 retailers, and has a  presence in 55 countries, including sales teams in Costa Rica and many other countries in Central America. Latin America is its largest regional market.

Brightstar plans to hire about 100 people for its service center, which is likely to be fully operational by the third quarter of 2014. Almost every employee will be sourced locally, with the Miami, FL-based firm revealing in a press release that it will be one of 55 companies due to participate in a job fair run by Costa Rica’s Investment Promotion Agency  CINDE.


“We believe that the employment opportunities offered by Brightstar in the areas of communication , finance , accounts payable , auditing , payroll and will be very interesting for those involved in the CINDE Job Fair,” said Gabriela Llobet , Director General of CINDE.

Brightstar is South Florida’s fourth largest private company, with revenue of $4.6 billion in 2011, according to the Business Journal’s top 100 private companies listLast week the US firm announced plans to acquire a division of Tokyo-based SoftBank BB Corp., a distributor of communications technology and mobile accessories.

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Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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