caribbeancrmcentralHubert Giraud, CEO of Capgemini shares some interesting views (in this SSON interview) on the global outsourcing market including the early-stage maturation of global IT support, the Satyam fallout and the need for a “rightshore” approach. Giraud also takes note of Latin America’s strong momentum in the global sourcing market largely because of its near shore capabilities in support of North American clients.
Add comment