Nearshore Americas

Convergys Adds More Onshore Seats in Missouri

SOURCE: BizJournals

Convergys Corp. plans to hire 160 full-time workers at its sales center in Arnold, Mo.

The workers will provide customer service and sales support for a client in the telecommunications industry.

Earlier this month, Convergys said it was hiring 200 people at its sales center in Hazelwood, Mo., to provide outbound sales support for a client in the landscaping industry. Also in March, the company closed a call center in New Mexico, cutting more than 600 jobs, and announced the hiring of 1,500 temporary workers in Utah to provide support for the U.S. Census.

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Cincinnati-based Convergys (NYSE: CVG), has 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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