Nearshore Americas

Delta Takes LatAm Seriously: Moves Region Headquarters from Atlanta to Brazil

US carrier Delta Air Lines is moving its commercial headquarters for Latin America and Caribbean services from Atlanta to the Brazilian city of Sao Paulo.

The relocation signals Delta’s increased focus on Latin America to tap into the region’s growing number of air passengers. The carrier is also investing US $3 billion to broaden its footprint in the region.

As part of the relocation, Delta is transferring Nicolas Ferri, vice president for Latin America and the Caribbean operation, to Sao Paulo. The move makes Delta Air Lines the only U.S. carrier to have a vice president residing in Latin America.

“Under Nicolas’ leadership, over the past two years Delta’s revenue in Latin America and the Caribbean has grown 20 percent,” the carrier stated in a press release.

“Delta is proud to relocate its regional headquarters to Sao Paulo. Our goal of becoming the best U.S. carrier in the region has many elements,” said Nicolas Ferri.

Delta has over the years added a lot of features to air service offered to passengers moving between the United States and Latin America. Among these are a Facebook channel in Portuguese and two real-time customer assistance channels.

To bolster its footprint, Delta has teamed up with GOL Linhas Aereas Inteligentes investing more than US $100 million in GOL. Likewise, the carrier has invested more than US$65 million in Aeromexico as part of a long-term exclusive commercial alliance and entered a code sharing agreement with Aerolineas Argentinas.

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Delta provides service to 32 countries and 43 destinations in the region offering more than 1,000 weekly flights between Latin America and the U.S.

Staff Report

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