Nearshore Americas

Demand Among SMEs Is Fueling IT Boom in Queretaro

The information technology (IT) industry in Queretaro (Mexico), is heading towards a growth of 10%-12% this year, according to a local industry lobby group Vortice IT Cluster.

Much of this growth will be fueled by an increase in demand for tech services and solutions coming from local small and medium-sized enterprises (SMEs), Vortice explained to Mexican news outlet El Economista.

SMEs are adopting a range of technological tools to streamline their business operations, such as production, marketing, and inventory management. Jorge Buitrón Arriola, President of Vórtice IT Cluster Querétaro, told El Economista that the industry has maintained the pace of growth it enjoyed in late 2021.

SMEs are increasingly deploying AI solutions such as chatbots, with a special focus on data management and analysis.

The rising demand for tech solutions is drawing more IT service providers into Queretaro. There are more than 150 companies operating in state’s information technology sector, employing  around 20,000 people.

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“New companies of various types have arrived in Queretaro, mostly contact centers,” Arriola commented.

Queretaro is experiencing the benefits of the federal government’s ‘TD2035‘ program, which promises to provide 95% of the population with broadband internet access, train 10 million people in digital skills and generate 1 million new employment in the digital economy over the next 12 years.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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