US tech giant IBM has acquired Brazil-based WDG Automation, gaining new automation technologies as well as wider access to Latin American businesses looking to automate their business operations amid the COVID-19 pandemic.
Sao Paulo-based WDG delivers a wide range of robotic software (RPA) to automate business functions. WDG’s technology is “designed for business users to create automation using a desktop recorder without the need of IT,” IBM stated in a press release.
The American firm, known for its cognitive computing capabilities, says it will integrate as many as 600 pre-built RPF functions from WDG into its Cloud Pak and Watson AIOPS.
Cloud pack automates several business processes, including data capture, workflow orchestration, decision management, monitoring, and reporting. Organizations deploying these tools include Banco Galicia, ENN Group in China, PNC Bank, and several Qatar government entities.
“With today’s announcement, IBM is taking a step further and helping clients accelerate automation to more parts of the organization, not just routine ones, but more complex tasks so employees can focus on higher-value work,” says Denis Kennelly, General Manager, IBM Cloud and Cognitive Software.
Most of WDG’s products are delivered in the form of software-as-a-service. It also offers many other products, including chatbots.
“Automation is crucial in the digital era, as businesses need to perform several repetitive or routine tasks so that employees are able to focus on innovation,” says Robson Felix, Founder and CEO, WDG Automation.
“WDG Automation has …….. integrated platform to help companies in Brazil increase their productivity.”
The news comes at a time businesses are looking for every option that they can access in order to ride out the economic storm brought about by the COVID-19 pandemic.
IBM had alliances with vendors such as Automation Anywhere for RPA tools, according to media reports.