Infographic: Agent Wages in Nearshore Contact Centers

Agent wages remain one of the first and foremost considerations for businesses that seek to utilize contact center services outside of the US, but despite some generalizations about the cost of Nearshore geos, the differences between the region’s main sourcing hubs are quite noticeable.

Focusing on the agent level, the following infographic dives into some of the discoveries made in the Nearshore Americas report “The Real Wages of Nearshore Contact Centers: 2017“, which examines wage data across all major call center roles in ten different markets.

For more BPO-related infographics, check out the following features:

• Central America’s BPO Workforce
• Snapshot of Argentina’s Knowledge-Based Services Sector
• Central America Population Statistics Show Abundance of Young Blood