Nearshore Americas
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Infographic: Agent Wages in Nearshore Contact Centers

Agent wages remain one of the first and foremost considerations for businesses that seek to utilize contact center services outside of the US, but despite some generalizations about the cost of Nearshore geos, the differences between the region’s main sourcing hubs are quite noticeable.

Focusing on the agent level, the following infographic dives into some of the discoveries made in the Nearshore Americas report “The Real Wages of Nearshore Contact Centers: 2017, which examines wage data across all major call center roles in ten different markets.


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Matt Kendall

During his 2+ years as Chief Editor at Nearshore Americas, Matt Kendall operated at the heart of both the Nearshore BPO and IT services industries, reporting on the most impactful stories and trends in the sector.

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