As one of the largest powerhouses in Latin America, the BPO sector in Mexico remains strong, despite uncertainty surrounding NAFTA and the country’s new government.
This infographic provides a statistical snapshot of the contact center and BPO sector in Mexico between 2017 and 2018, highlighting data — collated by the Mexican Institute of Teleservices (IMT) — on jobs, companies, industry challenges, and the country’s stake in the offshore market.
For more Nearshore Americas infographics, check out the links below, or visit our infographics archive.
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