Nearshore Americas is on a two week mission in March to travel in-region and meet many new friends, colleagues and partners who are part of this vibrant and fast-growing community of outsourcing professionals.
I will be traveling to Guatemala City later next week to check in with Invest in Guatemala, the Ministry of Economics and about a half dozen key BPO and pro services leaders. I am always fond of returning to Guatemala where, during last Spring’s IAOP chapter meeting, the folks there were very enthusiastic about the early development of Nearshore Americas and our commitment to being a reliable online voice and platform for the Nearshore community.
After Guatemala, I will head to Mexico City to be part of a newly reformed BPO event organized by the Mexico’s call center promotion agency IMT and titled: First Annual Global Contact Center Forum. I will be speaking on one subject near to my heart: Why American Companies Don’t Do Nearshoring and Why. (Follow ups will be posted later in Nearshore Americas.) I will also be moderating a panel discussion on Trends Around Nearshore/ Offshoring/Multishoring. Among the panelists are two gentlemen whose insights are consistently sharp and well-grounded: Anupam Govil, CEO Global Equations and Ruben Sorto, marketing director at Altia Business Park in San Pedro Sula, Honduras.
From Mexico City, I travel briefly to Guadalajara to meet the leadership team at TCS which runs a major delivery center in Guadalajara.
One of my sincere hopes is to learn more about Mexico’s chances in the upcoming World Cup!
– Kirk Laughlin, Editorial Director