Nearshore Americas

New IT Player on the Field: Stefanini and Tech Team Global Complete Merger

SAO PAULO – December 13, 2010 Stefanini IT Solutions Group today announced the completion of its tender offer to acquire the outstanding shares of TechTeam Global, Inc, resulting in a merger of the two companies to form a new subsidiary, Stefanini TechTeam.

The newly-formed subsidiary brings together Stefanini’s traditional strength in areas like application outsourcing and software development with Tech Team’s expertise in service desk and BPO.

With the addition of TechTeam employees, the Stefanini IT Solutions Group will now have nearly 12,000 employees worldwide and revenues of $600 Million USD.

The acquisition builds on Stefanini’s existing relationship with TechTeam as a client and partner, which is expected to ensure a smooth and efficient integration of the organizations.

“As our two companies worked together, it became clear that our geographic footprints and service portfolios were highly complementary, and we realized that Stefanini and TechTeam share similar customer-oriented cultures that will enable us to more effectively address emerging opportunities in global outsourcing,” said Marco Stefanini, founder, president and CEO of the Stefanini IT Solutions Group.“Stefanini’s acquisition of TechTeam and the formation of our new Stefanini TechTeam subsidiary aligns with several major trends driving growth in outsourcing: globalization, flexible and comprehensive services, rightsourcing and the emergence of Brazil as an economic powerhouse.”

Stronger Global Presence

The addition of TechTeam’s offices in Europe and Asia Pacific complements Stefanini’s strong and growing position in Latin America and North America, giving Stefanini direct presence in 27 countries. Stefanini TechTeam will have a broader global reach and a combined 20 global accounts worldwide.

More Comprehensive Suite of Services

The acquisition of TechTeam brings together Stefanini’s offerings in application outsourcing and software development with Tech Team’s strengths in areas like Infrastructure Outsourcing and BPO. TechTeam has been an IT outsourcing and BPO provider for large and medium-sized businesses, with offerings like service desk, technical support, desk-side support, security administration, infrastructure management and related professional services. In 2009, the Black Book of Outsourcing ranked TechTeam number one globally in help desk outsourcing across both Tier 1 and Mid Tier customers, as well as number one globally in IT infrastructure outsourcing for Mid Tier customers. The acquisition will allow Stefanini to offer TechTeam clients and its own customer base a more comprehensive suite of services to meet IT priorities and/or to scale into new areas as their needs evolve.

Reinforcing Brazil’s Economic and Outsourcing Influence

The acquisition of U.S.-based TechTeam by a Brazil-based company is evidence of the growing influence and power of Latin America in global business. Brazil in particular is increasingly recognized as an emerging force in business and the global economy.

“The Stefanini IT Solutions Group’s goal is to become a $1.2 billion company by the end of 2013, and we feel this acquisition of TechTeam will be a major contributor in our work toward that objective,” said Marco Stefanini. “We are confident that the formation of Stefanini TechTeam will enable us to improve the support we provide our clients –with a more comprehensive portfolio of services and a broader global reach – and create more opportunities for our employees to grow and prosper.

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Founded in 1979 and headquartered in Southfield, MI, TechTeam has approximately 2,200 employees across the world, providing IT support in 32 languages.

To read Nearshore Americas’ earlier commentary on this merger, click here.

Tarun George

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