Narayan AmmachchiUS BPO firm Sequential Tech expanded its operations to El Salvador, opening a contact center in Zona Franca Industrial Las Pavas, in San Salvador.
The country’s Economy Ministry claims that Sequential will generate 70 direct jobs. The Ministry made no mention of plans from Sequential to increase local headcount in the near future.
Se han establecido en El Salvador con un monto de inversión de medio millón de dólares. 🚀
Generando 70 empleos directos para jóvenes salvadoreños, con proyección de crecimiento a corto plazo. 🤩👨💻👩💻 pic.twitter.com/e9iTkODId2
— Ministerio de Economía (@EconomiaSV) July 21, 2023
The news comes almost six months after the American Chamber of Commerce of El Salvador (Amcham) claimed that the call center industry had generated nearly 80,000 jobs in El Salvador between 2020 and 2022.
Pennsylvania-based Sequential Tech provides various BPO services, including customer service and technical support. Most of its customers are telecom firms.
Founded in 2016, Sequential has over 4,000 employees worldwide, with a large majority working out of India and the Philippines, where the company runs three delivery centers.
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