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SPi Global Snaps up Scope E-Knowledge Center to Widen KPO Offerings

BPO provider SPi Global is acquiring its India-based rival Scope e-Knowledge Center in a deal that will significantly bolster its content technology and KPO offerings.

Based in India’s southern city of Chennai, Scope provides content and data enrichment solutions to publishers, information providers, and professional societies.

In addition, Scope claims to be specialized in the areas of taxonomy and ontology, abstracting, indexing, health science solutions, and database services. It employs around 1,100 workers across two delivery centers, both situated in the southern state of Tamil Nadu.

Spi Global was in fact scouting for acquisitions since it was acquired by equity management firm Partners Group last year. At the time of the acquisition, Partners vowed that it would expand Spi Global’s footprint through acquisitions.

Four years ago, the company provided many BPO services, including customer service. However in 2014, it spun off its healthcare BPO before selling off its CRM business two years later. One of its divested offshoots that provides customer care services has a delivery center in Nicaragua.

“[The acquisition] will reinforce our ongoing efforts to build a sophisticated suite of solutions for data-discovery and smart content in STM publishing, healthcare, and a wide spectrum of professional content segments,” said SPi Global President and CEO Ratan Datta.

Founded in 1980, SPi Global has 14,700 employees and more than 300 clients.

Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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