Nearshore Americas

Xerox Names Former Infosys Executive as New CEO for its BPO Unit

US technology giant Xerox Corp has named former iGate and Infosys executive Ashok Vemuri as new CEO for its outsourcing services unit. Vemuri will take charge in the first week of July.
The news comes months after Norwalk, Connecticut-based firm announced plans to separate its BPO unit from the document technology business that the company is globally known for.
“Ashok’s deep industry experience and proven track record of leading growth and corporate transformations will be instrumental for the BPO company’s future success,” said Ursula Burns, the incumbent CEO, who will soon limit herself to the role of chairwoman for the company’s managing board.
Vemuri was CEO for iGate for two years until the New Jersey-based IT outsourcer was sold to French computer services and consulting company Capgemini for $4 billion. In its statement, Xerox says Vemuri transformed iGate into a strong technology outsourcing firm in America.
Prior to iGate, Vemuri headed global manufacturing and engineering services at Infosys, where he worked for 14 years and was also a board member. In an interview with Nearshore Americas as Infosys’ chief for Americas, Vemuri explained how the Bangalore-based outsourcer was using Mexico as a stepping stone to expand throughout Latin America.
Vemuri is believed to have played a key role in helping Infosys gain a larger foothold in Americas and bigger revenue from F&A services. Therefore, his appointment as CEO of Xerox raises the hopes that Connecticut-based company would soon look to expand operations in the nearshore region.
Xerox moved formally into BPO business in 2010 when it acquired Affiliated Computer Services Inc. for $6 billion. Before the merger, ACS had enjoyed a significant operation across Latin America, with thousands of employees working for its call centers in Mexico, Guatemala and Jamaica.
Today it is not clear how many people it has employed in the region, but sources say it has a significant presence in Jamaica and Guatemala.

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Narayan Ammachchi

News Editor for Nearshore Americas, Narayan Ammachchi is a career journalist with a decade of experience in politics and international business. He works out of his base in the Indian Silicon City of Bangalore.

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